Frequently Asked Questions FAQs

Shuoshuo avatar Dan Westgarth avatar Deel team avatar +5
78 articles in this collection
Written by Shuoshuo, Dan Westgarth, Deel team and 5 others
For Contractors

Deel Card - How can I track and view my spending?

Thierry Edde avatar
Written by Thierry Edde
Updated this week

How can I fund my Deel Card?

Thierry Edde avatar
Written by Thierry Edde
Updated this week

How do I manage my Deel Card?

Anuj Patel avatar
Written by Anuj Patel
Updated this week

How do I sign up for a Deel Card?

Anuj Patel avatar
Written by Anuj Patel
Updated this week

Will you undertake a credit check that will impact my credit score?

Derrick avatar
Written by Derrick
Updated over a week ago

Will my client be notified if I use Deel Advance?

Sara avatar
Written by Sara
Updated over a week ago

Is there a limit on the amount per advance?

Sara avatar
Written by Sara
Updated this week

Are there additional fees or interest payments?

Derrick avatar
Written by Derrick
Updated over a week ago

How long does it take to get my funds from a Deel Advance?

Sara avatar
Written by Sara
Updated over a week ago

Am I eligible for Deel Advance?

Sara avatar
Written by Sara
Updated this week

What is Deel Advance?

Sara avatar
Written by Sara
Updated this week

Is the Deel Advance a type of loan?

Sara avatar
Written by Sara
Updated this week

How much does Deel Advance cost?

Sara avatar
Written by Sara
Updated this week

What is the best invoice payment method for a client with a US-based bank account?

Derrick avatar
Written by Derrick
Updated over a week ago

How long do wallet withdrawals take?

Derrick avatar
Written by Derrick
Updated over a week ago

Is it possible to split withdrawals into two different accounts in different countries?

Derrick avatar
Written by Derrick
Updated over a week ago

What is Interac?

Derrick avatar
Written by Derrick
Updated over a week ago

Which payment methods does Deel support?

Derrick avatar
Written by Derrick
Updated over a week ago

How do I invoice my client?

Derrick avatar
Written by Derrick
Updated over a week ago

Can I withdraw my balance into someone else's account, for example my partner's or parents'?

Derrick avatar
Written by Derrick
Updated over a week ago

How long can I leave my money on Deel?

Dan Westgarth avatar
Written by Dan Westgarth
Updated over a week ago

Can I get paid early?

Sara avatar
Written by Sara
Updated this week

How long does it take for money to appear in my account after withdrawal?

Anuj Patel avatar
Written by Anuj Patel
Updated over a week ago

How do I withdraw money from Deel?

Derrick avatar
Written by Derrick
Updated over a week ago

Can I split the money upon withdrawal?

Derrick avatar
Written by Derrick
Updated over a week ago

How much is the payment method fee?

Derrick avatar
Written by Derrick
Updated over a week ago

Why is my payment taking so long?

Derrick avatar
Written by Derrick
Updated over a week ago

What if my client doesn't approve my work once it's completed?

Derrick avatar
Written by Derrick
Updated over a week ago

How should work be sent to a client?

Derrick avatar
Written by Derrick
Updated over a week ago
For Clients

If a contractor's payment is scheduled to be processed until after a contract is set to expire, how should a client ensure that the contractor gets paid?

Deel team avatar
Written by Deel team
Updated over a week ago

I want to make a one-off payment, what's the best way to do this?

Deel team avatar
Written by Deel team
Updated over a week ago

What is the best way to pay my contractors if I am paying them with different currencies?

Deel team avatar
Written by Deel team
Updated over a week ago

What is Deel's ACH Originator ID?

Dan Westgarth avatar
Written by Dan Westgarth
Updated over a week ago

Which payment methods and currencies does Deel support for funding?

Deel team avatar
Written by Deel team
Updated over a week ago

Do the invoices include VAT?

Deel team avatar
Written by Deel team
Updated over a week ago

Does Deel generate and provide invoices for the contracts created in Deel?

Deel team avatar
Written by Deel team
Updated over a week ago

How can clients add several group entities on Deel?

Deel team avatar
Written by Deel team
Updated over a week ago

Does Deel provide a way to offer pension plans?

Deel team avatar
Written by Deel team
Updated over a week ago

Can I upload my own CSV to update Deel contracts in bulk?

Deel team avatar
Written by Deel team
Updated over a week ago

How do I do an off-cycle payment?

Deel team avatar
Written by Deel team
Updated over a week ago

What if I don’t collect a Form W-9?

Deel team avatar
Written by Deel team
Updated this week

Can I add documents (policies, etc.) to the contract?

Deel team avatar
Written by Deel team
Updated over a week ago

Can I use my own contract template?

Deel team avatar
Written by Deel team
Updated over a week ago

Can I edit a contract once it is activated?

Deel team avatar
Written by Deel team
Updated over a week ago

Can I integrate a bookkeeping software with Deel?

Deel team avatar
Written by Deel team
Updated over a week ago

How do I use Mass Pay to pay my contractors?

Deel team avatar
Written by Deel team
Updated over a week ago

How do I set payment cycles on Deel?

Deel team avatar
Written by Deel team
Updated over a week ago

How do I know what documentation I need to stay compliant?

Deel team avatar
Written by Deel team
Updated over a week ago

My company has more than one person managing the payments. Can I create multiple accounts under one company account?

Deel team avatar
Written by Deel team
Updated over a week ago