This article answers the most common questions about invoicing for clients with EOR employees hired through Deel.
For more information on hiring EOR employees, please see How to create a full-time employee contract
[ACCORDION] When are on-cycle invoices issued?
Deel issues on-cycle invoices for both monthly and bi-monthly countries on the 26th of every month.
The invoices are finalized by the end of business day, San Francisco, USA local time.
[ACCORDION] What is included in an on-cycle invoice?
The on-cycle invoice will be issued on the 26th of the month and will include the salary and employer cost of the current month, plus all additional requests and amendments that were uploaded in time.
This includes things like bonuses, approved expenses, and other allowances.
To be included in the current on-cycle invoice, all amendments must be uploaded to the platform after the 16th day of the previous month, and until the 15th of the current month.
[ACCORDION] Can I pay my employees off-cycle?
Yes. With Deel's Anytime Payroll option, so you can pay your workers off-cycle in just a few clicks.
This on demand option allows you to add a last minute bonus or expense and submit it through Deel to be paid out immediately, or during the next payroll cycle.
With Anytime Payroll, you can also pay employees their full salary up to one month in advance of payday.
There is a $29 fee for each employee impacted by your Anytime Payroll request.
[ACCORDION] How can I add an expense to the invoice after the cut off date?
With Deel's Anytime Payroll option, so you can pay your workers off-cycle in just a few clicks.
This on demand option allows you to add a last minute bonus or expense and submit it through Deel to be paid out immediately, or during the next payroll cycle.
There is a $29 fee for each employee impacted by your Anytime Payroll request.
[ACCORDION] Can I pay an employee off-cycle without paying the fee?
You can request an off-cycle payment to an EOR employee by starting a live chat with a support agent, or reaching out to your designated Customer Success Manager.
All requests for an off-cycle payment are carefully reviewed, and approved on a case-by-case basis.
You will receive confirmation of an off-cycle payment within 2 business days if your request is approved.
Where available, you can also use our On-Demand Payroll feature to give a salary advance or pay expenses anytime you want, even after the cut off date.
Deel will waive fees and issue free off-cycle payments for three main reasons:
✅ Client request - Deel reserves the right to use our best judgment whether the payment should be paid with a special off-cycle payment, or added until the next regular payroll cycle.
✅ Compliance - In many countries where we manage EOR employees, certain payments (like terminations) must be paid out within a certain, urgent timeframe. These final payments need to be paid as a special off-cycle payment to make sure Deel is in compliance with local regulations.
✅ Potential errors or mistakes- Mistakes happen. It is possible that a client makes a human error using the Deel platform; or that a Deel team member makes a mistake processing payroll. In some rare instances, a technical error could impact our payroll.
In any of these cases, Deel may use an off-cycle payment as a tool to course correct for our clients and issue an instant payment to the employee.
[ACCORDION] What are the definitions for the fees and contributions that appear on the invoice?
Your invoice may include many different components, as explained below:
| Salary |
The employee’s gross salary for the specific pay cycle. If the employee did not start on the 1st payable day of the month, the monthly salary will be prorated. It does not include things like bonuses, commission, expenses, allowances, or health insurance.
|
| Statutory Employer Contributions |
This is the sum of all payments made by the employer to government agencies, social security, tax authorities, and other national departments. This sum is on top of the gross monthly salary, bonuses, allowances, and expenses.
|
| Platform fee - 1 employee |
This is the management fee paid to Deel per employee. This amount is converted to local currency using the exchange rate at the time the invoice is issued.
|
| Allowance |
Gross value of the allowance requested by the client to be paid to the EE.
|
| Bonus |
Gross value of the bonus requested by the client to be paid to the EE.
|
| Signing Bonus |
Gross value of the bonus requested by the client to be paid to the EE when creating the contract.
|
| Expenses |
Expenses uploaded by the EE to the platform and approved by the client.
|
| Employer Health Insurance Contributions |
Health allowance selected by the client when creating the contract.
|
| Health Insurance Fee |
If this is an optional benefit, Deel will charge a fee.
|
| Vacation Accrual Payout |
Gross amount paid to employee for vacation accrual.
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| Severance Pay |
Gross amount paid to employee for severance when applicable.
|
[ACCORDION] How do you calculate the platform fee on the invoice?
When you created the EOR contract for your employee, a management fee in USD was filled for that specific employee.
We convert this amount from USD into the local currency every month, based on the exchange rate at the time we issue the invoice, at the end of the business day on the 26th of the month (San Francisco, USA local time).
[ACCORDION] What currency is used when invoices are issued to the EOR clients?
All EOR invoices are issued in the local currency from the country where the employee is employed.
[ACCORDION] Why doesn’t the salary of the month match the Annual Salary divided by 12?
Please consider that if the employee has not worked the full month, you will be charged a prorated salary based on the employee start date and the month’s end date.