This article explains how clients can offer Chubb business travel, kidnap, and ransom insurance to their employees and answers some frequently asked questions about this service.
We are able to offer this insurance to EOR employees or Deel COR contractors through our broker, Newfront.
A one-year policy costs $290 USD, which also includes Kidnap/Ransom & Extortion insurance.
In this article:
How to Sign Up
The insurance can be added during the contract creation process for an EOR employee or Deel COR contractor, or it can be added to an existing contract.
To add insurance while creating a contract, select the Other Extras button when arriving at the Contract Extras step. Then clients can review International Travel Insurance options and request a quote.
For existing employee contracts, open up the employee's profile page and scroll down to the Travel Insurance section.
Clients can always contact us 24/7 if they have additional queries or need assistance.
If clients have an EOR employee with a visa sponsored by Deel, we will activate Business Travel Insurance for no additional charge. EOR employees will receive an activation email with enrollment instructions.
Please note that there are Danger Zone countries where the insurance will not apply. As these countries may change, clients will see a current list on the platform after they sign up.
Payment and Invoicing
A one-year policy costs $290 USD, which includes Kidnap/Ransom & Extortion insurance. The minimum contract length is one-year.
Payment will be collected upfront and in full, and invoicing will take place on either a worker's first day or immediately for existing workers.
We also offer a monthly subscription for $39 USD per month. For a monthly subscription, both EOR employees and COR contractors need to sign up for a 6-month minimum engagement.
Clients will need to create an account by visiting the desktop version of the Travel Portal at TravelAssistance.Chubb.com. Click "Sign Up" to verify their email.
There is no additional charge for Business Travel Insurance for EOR employees with a visa sponsored by Deel, as this coverage is included as part of the Mobility fee.
Employees will receive a welcome email with key information once their coverage has started, and they must contact Deel at least one week before travelling to an identified risk region below.
What Are the High-Risk and Dangerous Countries?
Once insurance coverage has started, both clients and workers will be able to see information about dangerous regions on the platform where coverage may not apply.
Clients must contact the Deel Crisis Group at least 1 week before the employee begins travel to an identified risk area.
Please note that the risk level associated with individual regions may change.
Extreme Risk:
Afghanistan |
Nigeria |
Central African Republic | Pakistan |
DR Congo | Somalia |
Egypt | South Sudan |
Iraq | Syria |
Libya | Ukraine |
Mali | Yemen |
High:
Burkina Faso |
Honduras |
Chad | Mauritania |
DR Congo | Mexico |
Egypt | Nigeria |
Ethiopia | Pakistan |
El Salvador | Papua New Guinea |
Haiti | Venezuela |
Medium:
Algeria | Fiji | Lesotho | Sri Lanka |
Angola | Guatemala | Liberia | Sudan |
Bahrain | Guinea | Madagascar | Swaziland (Eswatini) |
Bangladesh | Guinea-Bissau | Mexico | Tajikistan |
Belize | Guyana | Mongolia | Tanzania |
Bolivia | India | Mozambique | Togo |
Brazil | Indonesia | Myanmar | Trinidad and Tobago |
Burundi | Iran | Nepal | Tunisia |
Cambodia | Israel | Nicaragua | Turkey |
Cameroon | Côte d’Ivoire | Niger | Turkmenistan |
Colombia | Jamaica | Palestinian Territories | Uganda |
Comoros | Kazakhstan | Peru | Ukraine |
Congo | Kenya | Philippines | Zimbabwe |
Costa Rica | North Korea | Russia | |
Djibouti | Kosovo | Saudi Arabia | |
Dominican Republic | Kyrgyzstan | Sierra Leone | |
East Timor | Laos | Solomon Islands | |
Eritrea | Lebanon | South Africa |
FAQs
[ACCORDION] Who resolves a claim?
Workers will need to carefully follow the instructions on their insurance Starter Kit if they need to submit a claim or access care during their travels.
All claims and crisis situations are handled by the insurance broker in collaboration with Deel’s Crisis Management group.
Clients can submit a query here with questions regarding a claim.
[ACCORDION] Who to contact for questions and additional information?
Clients may contact the groups below for the following inquiries:
- Chubb Travel Assistance services inquiry: Contact the Assistance Provider located on the client's ID card
- Policy and Claim inquiry: Submit a ticket here for Deel to review
- Registration problem or technical query: MedAssist-USA@AXA-Assistance.us
Please visit the Chubb pages for Business Travel Insurance and Kidnap and Ransom Insurance for information, assistance, and details about the coverage.
[ACCORDION] How long does the insurance last?
The minimum contract for this benefit is either six months or one year, depending on the plan chosen. The contract cannot be cancelled mid-term.
If clients do not contact us to cancel the coverage, it will automatically renew.