Deel Speed is one of our key values at Deel. We pride ourselves on being proactive and quick to respond.
Users have the following options to contact support:
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Live Chat: The best way to reach us. We have agents available 24/7 to help! Click the ? icon, select Ask for Help, and start a new chat.
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Book a call: Many users can also schedule a call with a Deel HR expert. Click the ? icon, select Ask for Help and then Calls, and click Book a call. Select the date, time, and add topic details.
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Write a message: Users can always send us a detailed message via a web form. Click the ? icon and select Email. If you're unable to access your account, the link to open the webform is here.
Support agents will respond via chat within two minutes, and within eight hours for webform requests.
To offer feedback about the in-app live chat experience, please email us and provide details about the issue. Include the full name, phone number, and email address associated with the account.