With Hofy, you can use our platform to invite team members and give them access to a catalogue of pre-approved products you have chosen for them. This will unlock a great onboarding experience for your new joiner as well as saving you time managing it all!
Your team members will need to place their equipment requests before their orders can be placed.
As a Hofy manager, you'll find two places to review your organisation's pending requests. To view all pending requests, visit the 'Requests' page on the left-hand side of your screen. If you prefer to review request by a specific team, head to that team and then select the 'Requests' page within each teams dashboard. When a team member's request exceeds their allocated credit allowance, it will show you a warning like the one below.
You are able to review their basket and toggle to approve or decline each item in their basket.
From there, you can either approve or decline their request at once. Your team members are not notified of you declining their request.
Once a request is approved, Hofy will dispatch the equipment out as soon as possible, unless the order has been placed well in advance of a team member's new joiner date which our team will see and adjust the delivery date according to their noted start date.
As most orders placed are time-sensitive, there is no cooling-off period. Once an order has been placed, we cannot put it on hold. If an order has been approved in error, please notify us by contacting us via the in app help button or fill this contact form and select Deel IT. We will attempt to cancel the order if possible, but if our warehouse has already processed and packed the order, we cannot guarantee that we can cancel the order without a cancellation fee (rental contracts from the 1st of May 2024 do not get any cancellation discounts).
Please remember to adjust the settings in Allowance & Approvals for each of your teams. The Hofy Pro platform tier provides organisation managers the flexibility to set up auto-approval rules and decline orders over approval, making the process even more automated and less time consuming for you!