This tutorial will help you add a direct debit payment method to your account so you can automatically process your payment to Deel each month.
Deel supports direct debit with ACH, SEPA, BACS, PAD, BECS. You can also make a Brex payment
To learn more about funding methods please see: Which payment methods and currencies does Deel support for funding?
In this article:
Adding a direct debit payment method
How to verify your payment method
What is direct debit?
A Direct Debit (sometimes referred to as a direct withdrawal) allows someone to withdraw funds from another person's bank account.
In practical terms, approving direct debit authorizes Deel to initiate a payment directly from your bank account. We will withdraw pre-approved amounts from your account, on a specified date confirmed in advance.
The advantages of using Direct Debit include its flexibility and time optimization, since it greatly reduces your workload and paperwork for you.
For each transaction, clients are charged the following provider fees:
ACH (for USD payments in the US only): $5 USD
SEPA (for EUR payments in SEPA countries only): $5 USD
BACS (for GBP payments in the UK only): $5 USD
PAD (for CAD payments in Canada only): $10 CAD
BECS (for AUD payments in Australia only): $10 AUD
Brex Payment (must be a Brex account admin): $5 USD
How To Add A Direct Debit Payment Method:
✅ Step 1 – Select (1) Organization Settings on your home page and then select the (2) Payment Methods tab
✅ Step 2 – Click Add Payment Method
✅ Step 3 – Select the payment method you want to add
✅ Step 4 – Follow the verification steps
[ACCORDION] ACH
Log in Via Plaid and click Next
Select your bank and enter your details on the pop-up windows.
You can also choose to get verified manually with micro-deposits to your account, but the process may take one to two business days.
Once you have completed Plaid's connection process, your direct debit payment method will be added!
If you choose manual verification, then we will send two small amounts to your account, which will appear on your bank statement. You will then contact us to verify the account.
This process can take one to two business days.
[ACCORDION] SEPA
Log in Via Plaid and click Next
Select your bank and enter your details on the pop-up windows.
If you choose manual verification, you will be prompted to contact Customer Support and send over your bank statement in the chat.
Please make sure:
- The bank statement must have been issued within the last 3 months
- The name, address, and account number match your Deel account.
- The sum of the transactions in the statement should be over $500 in the given currency.
[ACCORDION] BACS
Log in Via Plaid and click Next
Select your bank and enter your details on the pop-up windows.
If you choose manual verification, you will be prompted to contact Customer Support and send over your bank statement in the chat.
Please make sure:
- The bank statement must have been issued within the last 3 months
- The name, address, and account number match your Deel account.
- The sum of the transactions in the statement should be over $500 in the given currency.
[ACCORDION] PAD
Log in Via Plaid and click Next
Select your bank and enter your details on the pop-up windows.
If you choose manual verification, you will be prompted to contact Customer Support and send over your bank statement in the chat.
Please make sure:
- The bank statement must have been issued within the last 3 months
- The name, address, and account number match your Deel account.
- The sum of the transactions in the statement should be over $500 in the given currency.
[ACCORDION] BECS
Deel only supports manual verification for BECS at this time.
Contact Deel Customer Support and you will be prompted to send over a recent bank statement in during the live chat with the agent.
Please make sure:
- The bank statement must have been issued within the last 3 months
- The name, address, and account number match your Deel account.
- The sum of the transactions in the statement should be over $500 in the given currency.
[/ACCORDION]
Manual Verification
For ACH: Select (1) Organization Settings on your home page, then click the (2) Payment Methods tab.
Scroll down and click Add Payment Method, then choose ACH.
Select manual verification, and click Continue.
You will be prompted to enter your bank account details.
After you enter your bank details, you will receive two small deposits to your bank account.
You will have three attempts to verify the exact amount of these micro deposits. After three failed attempts, you will be prompted to contact Customer Support for further assistance.
The manual verification process takes one to two business days.
For Other Methods: You will be prompted to contact Customer Support and send over your bank statement in the chat.
The bank statement must have been issued within the last 3 months, and please make sure the name, address, and account number match your Deel account.
The sum of the transactions in the statement should be over $500 in the given currency.
FAQs
[ACCORDION] Why wasn't my direct debit method verified?
There are several common reasons why manual verification fails. Please make sure that:
- The currencies match
- The name matches between the payment method and the bank statement
- For personal accounts, the personal name must match
- For business acounts, the account name must match
- The account number must match
- The bank statement must have been issued within the last 3 months
- The sum of the transactions listed in the bank statement should be over $500 in the given currency
- For ACH only: You must verify both micro-deposit amounts (between $0.01-0.99) that Deel deposited into your account. You have three attempts to verify the exact amount of these small deposits.
[ACCORDION] How can I add Brex as a direct debit method?
Clients can pay from their Brex account and save this method like other direct debit methods.
You must have Admin level permissions on your Brex account. Brex payments are available only in USD.
Please see: How To Add Brex As A Payment Method on Deel
[ACCORDION] How long does it take for the funds to be approved for my contractors?
The funds will be approved in 1-3 business days from when you initiate a payment unless your payment is flagged by your bank or our payment processor for additional compliance reviews. After that, funds will be ready to be released to your contractors on the contracted date.
[ACCORDION] What do I need to do if my debit debit payment is unsuccessful?
Direct debit payments failures
There are some cases when the payment will fail either due to a rejection by your bank or Deel’s payment processor. In such cases, Deel will reach out to you by email with next steps on how to troubleshoot your payment. If your bank rejected the payment, we will need you to reach out to your bank to get more details as to why this happened.
Direct debit payments disputes
A dispute happens whenever you (the bank account holder) or your bank rejects the direct debit payment. In such cases, your contractors won’t get paid or if they already have been, the funds will be removed from their Deel accounts until a new payment is successfully submitted.
Whenever a dispute happens, you should be contacted by a Deel employee within 24 business hours to clarify why the payment was disputed. We will work with you on any procedure to resolve your outstanding invoice. Again, if your bank rejected the payment, we will need you to reach out to your bank to get more details as to why this happened.