This article explains how clients can complete their Client Due Diligence (CDD) entity verification process.

What is Client Due Diligence?

As part of our commitment to compliance, we conduct customer due diligence to ensure the safety, security, and integrity of our services. This includes a specific review of one or more entities clients may have on Deel.

Verifying an account will unlock all of Deel's features such as additional payment methods (for clients) and Perks (clients, employees, and contractors).

How to Verify an Account During the Onboarding

✅ Step 1 – On the home page, navigate to the For You Today section, select Start under Set Up Basics, and then click Provide Your Company Details

✅ Step 2 – Fill out the company profile

Clients will be asked to add their company’s profile, such as the formation date, the products or services they sell, and describe their role’s relationship with their workers. Additionally, clients will be asked to enter the company’s online presence.

✅ Step 3 – Add the entity details

Fill out the entity’s legal details, contact information, and identification details (which could include tax identification or registration numbers).

✅ Step 4 – Add the entity address

Clients will need to add the entity’s registered and mailing address if they differ. If they are the same, check the box for The registered address is the operating address.

✅ Step 5 - Add the point of contact details

Deel requires each organization to have a financial point of contact responsible for managing financial matters related to the Deel account. This role is essential for maintaining financial stability and transparency within the organization, ensuring that all financial matters are handled efficiently and accurately.

✅ Step 6 - Review the information provided and Submit

Our team will review the information provided and clients will receive an email notification, typically within one business day.

To track the submission's progress, navigate to the Organization Settings, then select Entities. Locate and click on the entity for which the details were provided. Clients can monitor the verification progress in the Entity Details section.

How to Verify an Account in Payment Methods

✅ Step 1 – Click the Organization Settings icon on the home page and

click View for the Billings & Payments

✅ Step 2 – Select the Payment Methods section

✅ Step 4 – Click the Payment Methods section

✅ Step 4 – Click Enable All Payment Methods and follow the instructions

✅ Step 5 – Fill out the company profile

Clients will be asked to add the company’s profile, such as the formation date, the products or services they sell, and describe their role’s relationship with the workers. Additionally, clients will be asked to enter their company’s online presence.

✅ Step 6 – Add the entity details

Fill out the entity’s legal details, contact information, and identification details (which could include tax identification or registration numbers).

✅ Step 7 – Add the entity address

Clients must add the entity’s registered and mailing address if they differ. If they are the same, they can check the box for The registered address is the operating address.

✅ Step 8 - Add the point of contact details

Deel requires each organization to have a financial point of contact responsible for managing financial matters related to the Deel account. This role is essential for maintaining financial stability and transparency within the organization, ensuring that all financial matters are handled efficiently and accurately.

✅ Step 9 - Review the information provided and Submit

Our team will review the information provided and clients will receive an email notification, typically within one business day.

To track the submission's progress, navigate to the Organization Settings, then select Entities. Locate and click on the entity for which the details were provided. Clients can monitor the verification progress in the Entity Details section.

FAQs

[ACCORDION] When is the Client Due Diligence process required?

The process is required for all clients when onboarding entities into Deel and for clients who want to enable Global Payroll, US Payroll, or PEO

[ACCORDION] Why are clients being asked to provide additional documentation?

In certain situations, we may need to ask for additional information beyond what clients have already provided to verify their entity. If this occurs, clients may need to complete an extra step by providing us with the following:

• Formation documents for the business (Articles of Incorporation, Articles of Organisation, Certification of Limited Liability Partnership, etc.)
• Tax ID verification documents
• A recent bank statement (no older than three months)
• Certificate of Good Standing (if available)
• Ownership information (including photos of government-issued IDs of beneficial owners, controlling individuals, or ultimate beneficial owners (UBOs)

If a U.S. entity is added for the purpose of running payroll in the U.S., additional documentation will be required. We will be in touch when this information is needed.