Accessing Your Account
How can I change my email address?
Clients, contractors, and employees must contact us in order to change your account email address.
Our support agents are available 24/7 to assist you. We will need to verify your identity and then we can email you a verification code.
If you are unable to access your email for a code, you can schedule a live video call with us for further assistance.
How can I change my password?
If you forgot your password or wish to change it, we have set up a fast and secure method to reset your account password.
You can create a new password by clicking your avatar and selecting Account Settings, then the Security tab.
Your password must contain:
- A minimum of 10 characters
- An uppercase character
- A lowercase character
- A number
- A special character
- Must not be the same as your previous passwords
We take your account security seriously, and suggest that you regularly change your password.
✅ Step 1 – Click Forget Password? from the Deel login page
✅ Step 2 – Enter the email address you used to sign up on Deel
After you click Reset Password, we'll send you a confirmation email with further instructions.
This process will only work if you have already created a Deel account.
✅ Step 3 – Click Reset Password on the email from Deel
Please check all email folders, including your Spam folder, for Deel's password reset email.
✅ Step 4 – Enter your new password
Your password must contain:
- A minimum of 10 characters
- An uppercase character
- A lowercase character
- A number
- A special character
- Must not be the same as your previous passwords
How do I contact Deel for customer support?
The best way to reach us is by live chat. We have agents available 24/7 to help you!
If you don't have an account yet with Deel or don't have time for a live conversation, you can also send us a message with this form and we'll assist you as soon as we can!
2 Factor Authentication
Can I turn off 2FA for my Deel account?
No. 2FA is automatically enabled and can not be disabled.
What if I can't access my Authenticator App?
If you lose the smartphone device you use for 2 Factor Authentication or if you can not access your Authenticator App, you can choose to send the code to your email.
If you have additional concerns, contact us 24/7 and we’ll be happy to assist you!
Deleting Your Account
How can I delete my account?
We'll be able to process this request through our 24/7 live Support Chat.
Before you delete your account, please remember that it is free to keep your account and you can use it later with other clients or contractors.
Where can I see the Terms of Service and Privacy Policy?