With our On-Demand Payroll feature, clients can pay their employees outside of the normal payroll cycle from the Deel platform with one click.
This article explains how off-cycle payments work and how to request On Demand Payroll for employees on Deel.
In This Article
Getting Started with On-Demand Payroll
Availability of On-Demand Payroll
What is On-Demand Payroll?
Our On-Demand Payroll feature enables clients to pay their employees off-cycle from the Deel platform. Off-cycle payments are payments made outside of the normal payroll cycle. Clients can make an off-cycle On-Demand payment to pay expenses, allowances, and bonuses to employees even after the payroll cut-off.
It is also possible to pay employees their full salary up to one month in advance of payday.
Standard Timeline for On-Demand Payroll for EOR Employees
Deel aims to process an On-Demand Payroll request within 2 business days.
There is then a standard 3 business day waiting period for the bank transfer to be reflected on the destination account.
Standard Timeline for On-Demand Payroll for Global Payroll Direct Employee Payroll
It will take 4-7 business days to complete an on-demand payroll payment for a direct employee.
This is slightly longer than the timeline for EOR On-Demand Payroll, as we must build in Client approval time for the payroll packages.
Getting Started with On-Demand Payroll
Previously, there was not much visibility into the potential tax deductions from payroll requests until after processing - now, there's an estimated calculation of applicable taxes upfront. It's important to note that these are estimates, as the exact tax amounts can only be determined once the On-Demand Payrolls are fully processed. This gives clients a clearer understanding of their financial commitments by providing early insights into potential tax implications.
✅ Step 1 – Open an employee's profile page
Select the People icon on the home page and from the All People tab click the employee for whom want to add an On-Demand Payroll payment.
✅ Step 2 – Select the Payments, Expenses & Work Submissions section
In the Payments, Expenses & Work Submissions page, click on Add in the On-Demand Payroll section.
✅ Step 3 – Add Item Details
The client must specify what they want to add to the On-Demand Payroll. They can choose between :
- A new one-off payment item: This includes allowance, expense, and bonus.
- Existing payment items
- Salary advance: Prepay salary to the employee. The maximum request amount will be listed on the page.
Clients will be paying the employee outside of the regular payroll cycle, and fees may apply. Fees will be listed on the page.
Clients cannot request an On-Demand Payroll until all pending invoices are settled.
✅ Step 4 – Deel processes the request
We will process the request as soon as possible and initiate the payment within two business days in the employee's country.
Payments will usually reach the employee's bank account within 3 business days after Deel initiates the payment, depending on the payment system in their country.
Therefore, On-Demand Payroll payments are usually paid out to the employee within five total business days.
Availability of On-Demand Payroll
[DROPDOWN] On-Demand Payroll is available for Global Payroll direct employees and EOR employees in the following countries:
[DROPDOWN-OPTION] Argentina
[DROPDOWN-OPTION] Armenia
[DROPDOWN-OPTION] Australia
[DROPDOWN-OPTION] Austria
[DROPDOWN-OPTION] Belarus
[DROPDOWN-OPTION] Belgium
[DROPDOWN-OPTION] Brazil
[DROPDOWN-OPTION] Bulgaria
[DROPDOWN-OPTION] Canada
[DROPDOWN-OPTION] Chile
[DROPDOWN-OPTION] China
[DROPDOWN-OPTION] Colombia
[DROPDOWN-OPTION] Costa Rica
[DROPDOWN-OPTION] Croatia
[DROPDOWN-OPTION] Cyprus
[DROPDOWN-OPTION] Czech Republic
[DROPDOWN-OPTION] Denmark
[DROPDOWN-OPTION] Estonia
[DROPDOWN-OPTION] Finland
[DROPDOWN-OPTION] France
[DROPDOWN-OPTION] Germany
[DROPDOWN-OPTION] Georgia
[DROPDOWN-OPTION] Ghana
[DROPDOWN-OPTION] Guatemala
[DROPDOWN-OPTION] Hong Kong
[DROPDOWN-OPTION] India
[DROPDOWN-OPTION] Indonesia
[DROPDOWN-OPTION] Ireland
[DROPDOWN-OPTION] Italy
[DROPDOWN-OPTION] Japan
[DROPDOWN-OPTION] Kazakhstan
[DROPDOWN-OPTION] Kenya
[DROPDOWN-OPTION] Latvia
[DROPDOWN-OPTION] Lithuania
[DROPDOWN-OPTION] Luxembourg
[DROPDOWN-OPTION] Malaysia
[DROPDOWN-OPTION] Malta
[DROPDOWN-OPTION] Mexico
[DROPDOWN-OPTION] Moldova
[DROPDOWN-OPTION] Morocco
[DROPDOWN-OPTION] Netherlands
[DROPDOWN-OPTION] New Zealand
[DROPDOWN-OPTION] Nigeria
[DROPDOWN-OPTION] Norway
[DROPDOWN-OPTION] Paraguay
[DROPDOWN-OPTION] Pakistan
[DROPDOWN-OPTION] Peru
[DROPDOWN-OPTION] Philippines
[DROPDOWN-OPTION] Poland
[DROPDOWN-OPTION] Portugal
[DROPDOWN-OPTION] Rwanda
[DROPDOWN-OPTION] Singapore
[DROPDOWN-OPTION] Slovakia
[DROPDOWN-OPTION] Slovenia
[DROPDOWN-OPTION] South Africa
[DROPDOWN-OPTION] South Korea
[DROPDOWN-OPTION] Spain
[DROPDOWN-OPTION] Sweden
[DROPDOWN-OPTION] Switzerland
[DROPDOWN-OPTION] Taiwan
[DROPDOWN-OPTION] Thailand
[DROPDOWN-OPTION] Turkey
[DROPDOWN-OPTION] Uganda
[DROPDOWN-OPTION] Ukraine
[DROPDOWN-OPTION] United Arab Emirates
[DROPDOWN-OPTION] United Kingdom
[DROPDOWN-OPTION] United States
[DROPDOWN-OPTION] Uruguay
[DROPDOWN-OPTION] Vietnam
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Frequently Asked Questions
[ACCORDION] What is the fee for an off-cycle payment?
There is a $29 fee for each employee impacted by an On Demand Payroll request.
We will add the fee to the invoice if the payment is approved.
[ACCORDION] Can clients pay an employee off-cycle without paying the fee?
Clients can request an off-cycle payment to an EOR or Global Payroll employee in any country by starting a live chat with a support agent or reaching out to their designated Customer Success Manager.
All requests for an off-cycle payment are carefully reviewed and approved on a case-by-case basis.
Clients will receive confirmation of an off-cycle payment within 2 business days if the request is approved.
Deel will issue off-cycle payments for three main reasons:
✅ Client request - Deel reserves the right to use our best judgment on whether the payment should be paid with a special off-cycle payment, or added until the next regular payroll cycle.
✅ Compliance - In many countries where we manage EOR employees, certain payments (like terminations) must be paid out within a certain, urgent timeframe. These final payments need to be paid as a special off-cycle payment to make sure Deel complies with local regulations.
✅ Potential errors or mistakes- Mistakes happen. A client may make a human error while using the Deel platform, or a Deel group member may make a mistake in processing payroll. In some rare instances, a technical error could impact our payroll.
In any of these cases, Deel may use an off-cycle payment as a tool to correct for our clients and issue an instant payment to the employee.
[ACCORDION] How much money can clients advance to employees?
Clients can give up to one full month's salary in advance if the EOR or Global Payroll employee lives in a country where On-Demand Payroll is supported.
Select the Salary Advance option from the pop-up and then add the request details.
[ACCORDION]If autopay is turned on is On Demand Payroll automatically paid after submission?
On-Demand payroll requests are always reviewed and processed by our teams and are not paid automatically even if the autopay is turned on.
[ACCORDION] How will an off-cycle payment appear on the invoice?
If we approve an off-cycle payment, we will simultaneously issue an off-cycle invoice to clients.
Clients will receive a notification and be able to access it by selecting the Payments tab on their home page.
[ACCORDION] Can clients make an On-Demand payment for a terminated employee?
Yes, where available clients can request an On-Demand payment for a limited number of calendar days after an employee has been offboarded.
[DROPDOWN] On-demand payment for terminated employees is available only in the following countries, and requests must be made by:
[DROPDOWN-OPTION] Argentina - 60 days after termination
[DROPDOWN-OPTION] Australia - 7 days after termination
[DROPDOWN-OPTION] Austria - 60 days after termination
[DROPDOWN-OPTION] Belgium - 60 days after termination
[DROPDOWN-OPTION] Brazil - 20 days after termination
[DROPDOWN-OPTION] Canada - 120 days after termination
[DROPDOWN-OPTION] China - 30 days after termination
[DROPDOWN-OPTION] Croatia- 60 days after termination
[DROPDOWN-OPTION] Czech Republic - 60 days after termination
[DROPDOWN-OPTION] Finland - 60 days after termination
[DROPDOWN-OPTION] Germany - 60 days after termination
[DROPDOWN-OPTION] Ghana - 60 days after termination
[DROPDOWN-OPTION] Hong Kong - 60 days after termination
[DROPDOWN-OPTION] India - 7 days after termination
[DROPDOWN-OPTION] Indonesia - 60 days after termination
[DROPDOWN-OPTION] Ireland - 60 days after termination
[DROPDOWN-OPTION] Italy - 60 days after termination
[DROPDOWN-OPTION] Japan - 60 days after termination
[DROPDOWN-OPTION] Kazakhstan - 3 days after termination
[DROPDOWN-OPTION] Kenya - 60 days after termination
[DROPDOWN-OPTION] Latvia - 7 days after termination
[DROPDOWN-OPTION] Luxembourg - 60 days after termination
[DROPDOWN-OPTION] Malta - 30 days after termination
[DROPDOWN-OPTION] Malaysia - 7 after termination
[DROPDOWN-OPTION] Moldova - 25 days after termination
[DROPDOWN-OPTION] Netherlands - 60 days after termination
[DROPDOWN-OPTION] New Zealand - 30 days after termination
[DROPDOWN-OPTION] Nigeria - 60 days after termination
[DROPDOWN-OPTION] Norway - 60 days after termination
[DROPDOWN-OPTION] Peru - 2 days after termination
[DROPDOWN-OPTION] Philippines- 60 days after termination
[DROPDOWN-OPTION] Poland - 60 days after termination
[DROPDOWN-OPTION] Portugal - 60 days after termination
[DROPDOWN-OPTION] Rwanda - 60 days after termination
[DROPDOWN-OPTION] Slovakia - 60 days after termination
[DROPDOWN-OPTION] Slovenia - 60 days after termination
[DROPDOWN-OPTION] South Africa - 60 days after termination
[DROPDOWN-OPTION] South Korea - 60 days after termination
[DROPDOWN-OPTION] Spain - 60 days after termination
[DROPDOWN-OPTION] Sweden - 60 days after termination
[DROPDOWN-OPTION] Taiwan - 60 days after termination
[DROPDOWN-OPTION] Thailand - 60 days after termination
[DROPDOWN-OPTION] Uganda - 60 days after termination
[DROPDOWN-OPTION] UAE - 60 days after termination
[DROPDOWN-OPTION] United Kingdom- 60 days after termination
[DROPDOWN-OPTION] United States - 60 days after termination
[DROPDOWN-OPTION] Vietnam- 60 days after termination
[/DROPDOWN]
[ACCORDION] Will employees know if something has been paid as an off-cycle?
During an off-cycle payment, Deel will issue off-cycle payslips for the employee.
In many countries, these payslips can be provided instantly to the employee, but in some countries, an off-cycle payment will be reported only in the regular monthly payslip.
[ACCORDION] Can we process more than one off-cycle payment at a time?
Payroll Managers can process multiple Off Cycles for an entity at once. When 2 or more Off-cycle payments have been processed in parallel, clients will be presented with multiple Off-cycle invoices that can be paid separately or simultaneously.