This article explains how off-cycle payments work and how to request On Demand Payroll for employees on Deel.

What is On-Demand Payroll?

Our On-Demand Payroll feature enables clients to pay their employees off-cycle from the Deel platform. Off-cycle payments are payments made outside of the normal payroll cycle. Clients can make an off-cycle On-Demand payment to pay expenses, allowances, and bonuses to employees even after the payroll cut-off.

It is also possible to pay employees their full salary up to one month in advance of payday.

There is a $29 fee for each employee impacted by an On Demand Payroll request.

Please note that invoices must be paid before the payment can be processed to the employee.

Getting Started with On-Demand Payroll

Clients will be paying the employee outside of the regular payroll cycle, and thus additional fees may apply. Fees will be listed on the page.

Clients cannot request an On-Demand Payroll until all pending invoices are settled.

Deel is able to provide an estimated calculation of applicable taxes upfront, but please note that these are estimates only as as the exact tax amounts can only be determined once the On-Demand Payrolls are fully processed.

But the estimates gives a clearer understanding of financial commitments by providing early insights into potential tax implications.

Important notes before you begin:

Only one on-demand payroll request can be processed per employee simultaneously.
To include new adjustments, please add them and approve them before creating this request.
For salary advances, add them directly in the employee’s contract page after creating this request.
Please note that all outstanding invoices must be paid before the payment can be processed to the employee.

On Demand Payroll for an EOR Employee

On Demand Payroll (EOR) process:

Step 1 - Add payment items

Payment items need to be approved by a client approve.

Review and approve pending items before proceeding in order for them to be eligible for the on-demand payroll request.

Step 2 - Deel will process request within the next business day

We’ll process the request and initiate the employee's payment within the next business day in the employee's country.

Step 3 - Your employee gets paid

Payments usually reach the employee’s bank account within the next business day after payment initiation, but this will depend on the payment system in the employee's country.

Step 4 - Receive a separate invoice

Once we process your request and send the payment, you'll get a separate invoice. Please note that it is possible for employee contributions to be invoiced on the next cycle.

How to make an On-Demand Payroll request for an EOR employee

Step 1 - Create EOR on-demand payroll

Select the Payroll icon > Expenses tab > click the Create On-Demand Payroll button in right corner. Click Start

step 1.png

Step 2 - Select employee(s) who you wish to add to the on-demand payroll request

It is not possible to schedule the payroll request to be submitted at a specific future date. It will be sent to Deel for processing at the time you complete the in-app flow.

Step 3 - Review and submit

You can click an employee's name to review the approved payroll items and learn more details including the amount, date, a description, and more.

step 2.png

On Demand Payroll for Direct Employee-Payroll

On Demand Payroll for Global Payroll direct employees is referred to as Off-Cycle payments in the Deel app.

Off-cycle payment (direct employee) process:

Step 1 - Create an off-cycle

Select the entity, payroll group and the employees that should be part of this off-cycle.

Step 2 - Submit the payroll report

Like a regular cycle, you’ll need to add payroll items and submit the payroll report for Deel to process it.

Step 3 - Deel will process payroll within 1 business day

We'll review payroll and notify you once complete.

Step 4 - Approve off-cycle payroll

You’ll have 1 business day to approve payroll.

Step 5 - Your employees get paid

For “Pay through Deel” entities, it takes between 1 and 3 business days for the payment to arrive after you fund the off-cycle.

For “Pay by yourself” entities, you’ll receive a list of payments like in regular cycles.

How to make an Off-Cycle payroll request for a direct employee

Step 1 - Create off-cycle

Select the Payroll icon > Global Payroll tab > click the Create off-cycle button

gp step 1.png

Step 2 - Choose entity and group

Choose the country, the legal entity, and the payroll group. If there are multiple entities or multiple payroll groups, then a dropdown menu will appear.

Step 3 - Select the employees

Select the employee(s) to be included and then Click Create Off-Cycle.

A one-off, off-cycle report has now been created but not yet submitted to Deel for processing. You can now add items and submit the payroll report for this off-cycle.

Step 4 - Review and Submit

Follow the on-screen prompts to review and confirm the details for this special off-cycle payroll report for the included employees, and then submit.

Standard Timelines

Standard Timeline for On-Demand Payroll for EOR Employees

It will take 5 business days to complete an on-demand payroll payment for an EOR employee.

Deel aims to process an On-Demand Payroll request within 2 business days.

There is then a standard 3 business day waiting period for the bank transfer to be reflected on the destination account.

Standard Timeline for On-Demand Payroll for Direct Employee Payroll

It will take 4-7 business days to complete an on-demand payroll payment for a direct employee.

This is slightly longer than the timeline for EOR On-Demand Payroll, as we must build in Client approval time for the payroll packages.

Standard Timeline for On-Demand Payroll for PEO Employees

Submission: -4 Business Days from payday
Processing: -3 Business Days from payday
Approval: -2 Business Days from payday
Payment: -1 Business Day from payday
Payment Receipt: Payday

Availability of On-Demand Payroll

[DROPDOWN] On-Demand Payroll is available for Global Payroll direct employees and EOR employees in the following countries:

[DROPDOWN-OPTION] Argentina

[DROPDOWN-OPTION] Armenia

[DROPDOWN-OPTION] Australia

[DROPDOWN-OPTION] Austria

[DROPDOWN-OPTION] Belgium

[DROPDOWN-OPTION] Brazil

[DROPDOWN-OPTION] Bulgaria

[DROPDOWN-OPTION] Canada

[DROPDOWN-OPTION] Chile

[DROPDOWN-OPTION] China

[DROPDOWN-OPTION] Colombia

[DROPDOWN-OPTION] Costa Rica

[DROPDOWN-OPTION] Croatia

[DROPDOWN-OPTION] Czech Republic

[DROPDOWN-OPTION] Denmark

[DROPDOWN-OPTION] Estonia

[DROPDOWN-OPTION] Finland

[DROPDOWN-OPTION] France

[DROPDOWN-OPTION] Germany

[DROPDOWN-OPTION] Georgia

[DROPDOWN-OPTION] Ghana

[DROPDOWN-OPTION] Guatemala

[DROPDOWN-OPTION] Hong Kong

[DROPDOWN-OPTION] India

[DROPDOWN-OPTION] Indonesia

[DROPDOWN-OPTION] Ireland

[DROPDOWN-OPTION] Italy

[DROPDOWN-OPTION] Japan

[DROPDOWN-OPTION] Kazakhstan

[DROPDOWN-OPTION] Kenya

[DROPDOWN-OPTION] Latvia

[DROPDOWN-OPTION] Lithuania

[DROPDOWN-OPTION] Luxembourg

[DROPDOWN-OPTION] Malaysia

[DROPDOWN-OPTION] Malta

[DROPDOWN-OPTION] Mexico

[DROPDOWN-OPTION] Moldova

[DROPDOWN-OPTION] Morocco

[DROPDOWN-OPTION] Netherlands

[DROPDOWN-OPTION] New Zealand

[DROPDOWN-OPTION] Nigeria

[DROPDOWN-OPTION] Norway

[DROPDOWN-OPTION] Paraguay

[DROPDOWN-OPTION] Pakistan

[DROPDOWN-OPTION] Peru

[DROPDOWN-OPTION] Philippines

[DROPDOWN-OPTION] Poland

[DROPDOWN-OPTION] Portugal

[DROPDOWN-OPTION] Rwanda

[DROPDOWN-OPTION] Singapore

[DROPDOWN-OPTION] Slovakia

[DROPDOWN-OPTION] Slovenia

[DROPDOWN-OPTION] South Africa

[DROPDOWN-OPTION] South Korea

[DROPDOWN-OPTION] Spain

[DROPDOWN-OPTION] Sweden

[DROPDOWN-OPTION] Switzerland

[DROPDOWN-OPTION] Taiwan

[DROPDOWN-OPTION] Thailand

[DROPDOWN-OPTION] Turkey

[DROPDOWN-OPTION] Uganda

[DROPDOWN-OPTION] Ukraine

[DROPDOWN-OPTION] United Arab Emirates

[DROPDOWN-OPTION] United Kingdom

[DROPDOWN-OPTION] United States

[DROPDOWN-OPTION] Uruguay

[DROPDOWN-OPTION] Vietnam

[/DROPDOWN]

On-Demand Payroll During Termination

If an adjustment has already been submitted for approval during an employee's termination process, do not submit an on-demand payroll request.
All adjustments that have been submitted (but not yet approved) will be processed as part of the final payroll and paid to the employee following the termination.

Frequently Asked Questions

[ACCORDION] Can clients pay an employee off-cycle without paying the fee?

Clients can request an off-cycle payment to an EOR or Global Payroll employee in any country by starting a live chat with a support agent or reaching out to their designated Customer Success Manager.

All requests for an off-cycle payment are carefully reviewed and approved on a case-by-case basis.

Clients will receive confirmation of an off-cycle payment within 2 business days if the request is approved.

Deel will issue off-cycle payments for three main reasons:

✅ Client request - Deel reserves the right to use our best judgment on whether the payment should be paid with a special off-cycle payment, or added until the next regular payroll cycle.

✅ Compliance - In many countries where we manage EOR employees, certain payments (like terminations) must be paid out within a certain, urgent timeframe. These final payments need to be paid as a special off-cycle payment to make sure Deel complies with local regulations. Deel initiated On Demand Payroll does not incur client charges.

✅ Potential errors or mistakes- Mistakes happen. A client may make a human error while using the Deel platform, or a Deel group member may make a mistake in processing payroll. In some rare instances, a technical error could impact our payroll.

In any of these cases, Deel may use an off-cycle payment as a tool to correct for our clients and issue an instant payment to the employee.

Off-cycle payment requests may be accepted or rejected based on the Deel group review.

[ACCORDION] How much money can clients advance to employees?

Clients can give up to one full month's salary in advance if the EOR or Global Payroll employee lives in a country where On-Demand Payroll is supported.

Select the Salary Advance option from the pop-up and then add the request details.

[ACCORDION] If auto-pay is turned on. is On Demand Payroll automatically paid after submission?

On-Demand payroll requests are always reviewed and processed by our teams and are not paid automatically even if the autopay is turned on.

[ACCORDION] How will an off-cycle payment appear on the invoice?

If we approve an off-cycle payment, we will simultaneously issue an off-cycle invoice to clients.

Clients will receive a notification and be able to access it by selecting the Payments tab on their home page.

[ACCORDION] Can clients make an On-Demand payment for a terminated employee?

Yes, where available clients can request an On-Demand payment for a limited number of calendar days after an employee has been offboarded. In some countries, post-termination ODP can be processed for expenses only.

[DROPDOWN] On-demand payment for terminated employees is available only in the following countries, and requests must be made by:

[DROPDOWN-OPTION] Argentina - 60 days after termination

[DROPDOWN-OPTION] Australia - 7 days after termination

[DROPDOWN-OPTION] Austria - 60 days after termination

[DROPDOWN-OPTION] Belgium - 60 days after termination

[DROPDOWN-OPTION] Brazil - 20 days after termination

[DROPDOWN-OPTION] Canada - 120 days after termination

[DROPDOWN-OPTION] China - 30 days after termination

[DROPDOWN-OPTION] Croatia- 60 days after termination

[DROPDOWN-OPTION] Czech Republic - 60 days after termination

[DROPDOWN-OPTION] Finland - 60 days after termination

[DROPDOWN-OPTION] Germany - 60 days after termination

[DROPDOWN-OPTION] Ghana - 60 days after termination

[DROPDOWN-OPTION] Hong Kong - 60 days after termination

[DROPDOWN-OPTION] India - 7 days after termination

[DROPDOWN-OPTION] Indonesia - 60 days after termination

[DROPDOWN-OPTION] Ireland - 60 days after termination

[DROPDOWN-OPTION] Italy - 60 days after termination

[DROPDOWN-OPTION] Japan - 60 days after termination

[DROPDOWN-OPTION] Kazakhstan - 3 days after termination

[DROPDOWN-OPTION] Kenya - 60 days after termination

[DROPDOWN-OPTION] Latvia - 7 days after termination

[DROPDOWN-OPTION] Luxembourg - 60 days after termination

[DROPDOWN-OPTION] Malta - 30 days after termination

[DROPDOWN-OPTION] Malaysia - 7 after termination

[DROPDOWN-OPTION] Moldova - 25 days after termination

[DROPDOWN-OPTION] Netherlands - 60 days after termination

[DROPDOWN-OPTION] New Zealand - 30 days after termination

[DROPDOWN-OPTION] Nigeria - 60 days after termination

[DROPDOWN-OPTION] Norway - 60 days after termination

[DROPDOWN-OPTION] Peru - 2 days after termination

[DROPDOWN-OPTION] Philippines- 60 days after termination

[DROPDOWN-OPTION] Poland - 60 days after termination

[DROPDOWN-OPTION] Portugal - 60 days after termination

[DROPDOWN-OPTION] Rwanda - 60 days after termination

[DROPDOWN-OPTION] Slovakia - 60 days after termination

[DROPDOWN-OPTION] Slovenia - 60 days after termination

[DROPDOWN-OPTION] South Africa - 60 days after termination

[DROPDOWN-OPTION] South Korea - 60 days after termination

[DROPDOWN-OPTION] Spain - 60 days after termination

[DROPDOWN-OPTION] Sweden - 60 days after termination

[DROPDOWN-OPTION] Taiwan - 60 days after termination

[DROPDOWN-OPTION] Thailand - 60 days after termination

[DROPDOWN-OPTION] Uganda - 60 days after termination

[DROPDOWN-OPTION] UAE - 60 days after termination

[DROPDOWN-OPTION] United Kingdom- 60 days after termination, expenses only

[DROPDOWN-OPTION] United States - 60 days after termination

[DROPDOWN-OPTION] Vietnam- 60 days after termination