Overview
Deel users can change their login email by accessing their Profile Settings page and updating their email in the Security tab.
Users will be prompted to complete the Veriff identity verification process, which will require clicking a confirmation link that is sent to your current email address, and then uploading identification documents as explained below.
For security reasons, only workers with a single account type can edit their email address independently, without a need to contact Deel. Restrictions apply for clients, and also for workers with a secondary client account.
Changing your email address on Deel
Step 1 - Click your profile avatar and select Profile Settings
Step 2 - Select the Security tab
Select the pencil icon next to the email field to edit the email address.
Set the account email to a personal email address rather than a work email. This helps ensure continued access to the account in case of employment changes.
If your organization uses Single Sign-On (SSO), your work email and account email may be different.
To ensure continued access:
- Check the Work Email field under Workspace > My Profile > General Information.
- If the Work Email field is empty, please contact your manager to update it.
Step 3 - Enter your new email address and click Next
Step 4 - Verify your new email address
Open your inbox, find the email from Deel and click the Verify Email button.
If you didn’t receive the email, please check the Spam folder or use Resend email button.
Step 5 - Verify your identity with Veriff
Once you verify your email, click Verify identity with Veriff. This additional step adds an extra layer of protection to your account.
Click the Start button, or scan the QR code from the screen.
Veriff will ask you to:
- Take a selfie
- Upload a photo of a valid government-issued ID
You will need a smartphone to continue. And make sure your government ID is not expired, nor physically damaged.
Please use a government ID document from the same country as your personal address.
Step 6 - Log in with new email address
After successful verification, log in to Deel with your new email and password.
If you have additional queries on changing your email address, you can contact Deel Support for assistance or even schedule a live video call with us.