This article explains how contractors can verify their accounts, so they can withdraw money and access special perks.
In this article:
Why must I verify my account to withdraw funds?
What if my document wasn't verified via Veriff?
How do I verify my shareholders?
Why must I verify my account to withdraw funds?
Deel works directly with banks and a variety of popular payment providers.
This allows you to have a variety of ways to withdraw your money.
Therefore, we must verify your identity, often with government-issued photo ID and other personal documents, to ensure your protection and reduce risks.
Deel agents will perform a KYC (Know Your Customer) verification.
How do I know if my account is not verified?
We will make it clear that your account is not verified. There will be red circles, red exclamation points, red warning signs, and bold red text on your home page, and your Account Settings page.
If your account is not Verified, you will be unable to use many of Deel’s features, and you will be unable to withdraw money.
Your home page will display the message "Verification Required" until you complete the process.
How do I verify my account?
Our verification process is easy and should only take a few minutes, thanks to our partner Veriff.
There are several ways to begin the process. You may be able to verify your account directly from your Onboarding Checklist or your home page
Or you can go to your account verification:
✅ Step 1 – Open Verification tab
(1) Click your avatar, select (2) Account Settings, and go to the Verification tab
✅ Step 2 – Click Verify
✅ Step 3 – Complete Veriff process
We will request that you submit a selfie and a photo of your government-issued ID.
If submitted via Veriff, you just need to wait for the scan to be completed and your verification confirmed!
You may also be able to verify your account from your Home Page if you have already signed your contract
Click Start on the Verify your Identity tab on the Onboarding Checklist
Click Start Session on the Veriff pop-up window
We will request that you take and submit a selfie and a photo of your government-issued ID.
What if my document wasn't verified via Veriff?
If the document can't be verified via Veriff, you may be prompted to resubmit.
Common reasons that a document may not be approved include:
✘ Image was taken from a screen
✘ Image is blurry or distorted
✘ Corner of document missing
✘Document has expired
You may resubmit documents by clicking Retry on your home page
Or by clicking Retry from your Verification tab
If you fail the Veriff verification process twice, don't worry! Deel can help you manually verify your documents.
However, the manual review process can take one full business day, so please be patient with us!
How can I manually verify my account?
Account verification through Veriff will not be an option for all contractor accounts. It depends on Veriff's supported countries and document types. You may be automatically prompted to use manual verification.
You will also need to begin manual verification if you have failed the Veriff process twice.
✅ Step 1 – Click Start Manual Verification on your home page
Or you can click Verify from your Account Settings
✅ Step 2 – Upload your documentation and click Next
You can see the document review status from the Verification tab in Account Settings
The manual review process may take one full business day, so please be patient with us!
How do I verify my shareholders?
If you signed up as a Contractor-Entity and you have additional shareholders, you will need to provide identification documents to verify those shareholders.
For regulatory reasons, Deel requires you to list all shareholders with 25% or more ownership in an entity.
✅ Step 1 – Open Verification tab
(1) Click your avatar, select (2) Account Settings, and go to the Verification tab
✅ Step 2 – Click Verify next to the shareholder's name
You may also be able to verify your shareholders from your home page if you have signed your contract and verified your identity
✅ Step 4 – Upload documentation and click Next
The following types of identification are generally accepted to verify a shareholder's identity:
- Driving license
- Passport
- Government-issued ID
The review process may take one full business day, so please be patient with us!
You can see the review status from the Verification tab in Account Settings