This article explains how clients can set up and manage automatic payments for their invoices. Clients can then choose to receive bills via email instead of logging in to the Deel platform to check due payments. The automatic payment option is available at the group, entity, and organization levels.
Automatic payments are processed twice a day at 12:00 AM and 12:00 PM UTC. Once the feature is enabled, invoices will be handled at the next available processing time. Please note that the automatic payments schedule cannot be customized.
When clients add a payment method, automatic invoice payments at the organizational level is enabled by default.
Please note that only organization admins can set up automatic payments. Both direct debit and manual payment methods are supported.
Before Starting
When setting up a payment method for the first time or adding a new one, clients will have the option to enable automatic payments during the review stage. When enabled, automatic invoice payments apply at the organization level across all products.
Clients can toggle this option off if they prefer not to automatically pay invoices for the organization.
To set up billing groups to auto-pay invoices only at the entity or group level, the client must either toggle off auto-pay when adding the payment method or later select the payment method from Billing & Payments > Automatic Payments and delete auto-pay
How to Enable Auto-Pay for Groups and Entities
✅ Step 1 – Open Billing & Payments
Click the Organization Settings gear icon in the top right and select View on the Billing & Payments option.
✅ Step 2 - Navigate to Payment methods & automation and click Setup on Automatic payments
✅ Step 3 - Select how automatic payments will be structured
Clients can choose to set it up by individual entities, for the entire organization, or split by individual groups
If the client wants to set up by entities or groups, they must select the relevant group or entity and configure preferences for each one individually.
✅ Step 4 - Choose the invoices to be included
Clients can choose which invoices to include, either all invoice types or specific ones.
If selecting specific types, they can filter by worker type, services, and/or Deel IT.
✅ Step 5 - Pay the invoices
Clients must choose how they want to automate their payments:
- Link a payment method for automatic payments – Funds will be deducted automatically via the linked payment method.
- Automated billing for manual payments – Clients will receive consolidated invoices via email, which they can pay manually via bank transfer.
Once a payment option is selected, the available payment methods will be displayed. If no payment methods are saved, click "Add new method" to add one.
Clients can also:
- Add recipients to receive the invoice emails (they do not need a Deel account)
- Choose to apply their General Funds balance, as long as the balance and the invoice are in the same currency
💡 General Funds refer to the balance held on Deel, including refunds, overpayments, and pre-funded amounts.
✅ Step 6 - Review and confirm
Review the information and confirm the details.
Frequently Asked Questions (FAQs)
[ACCORDION] When are the invoices emailed?
Invoices will be sent via email daily. If there's no bill due, no emails will be sent.
[ACCORDION] Do clients still have to pay the $5 processing fee if I set up email billing?
Yes, the $5 processing fee still has to be paid.
If the general funds cover the whole statement, we won’t charge the fee.
[ACCORDION] What happens if there is an unapproved expense?
Unapproved expenses won't be included in invoices, so the automatic payments will not include them. Clients must review and approve expenses for them to be included in any invoice.
[ACCORDION] Can the invoices be accessed from the billing email?
Yes, there are two ways clients can access invoices from the automated billing email:
- Via Link: Clients can click the link provided in the email, which will take them to the digital statement page for review and downloading.
- Email Attachment: The statements are also directly attached to the email for easy access.
[ACCORDION] What alerts or notifications are sent about automatic payment?
Deel will send an email after each auto-pay run. There are no additional notifications before (or during) the auto-pay processing, and this cannot be customized.
[ACCORDION] Can the bills be sent per individual?
No, bills are currently not sent per individual.
[ACCORDION] Until when is it possible to make changes to an auto payment?
For all worker types, clients can select Edit on the selected automatic payments configuration to make changes.
Any changes should be made at the time of payroll approval, and not after.
[ACCORDION] Are Fee Credit and EOR Funding automatically applied?
Yes.
[ACCORDION] How are one-off invoices handled if a client has Automated Billing turned on?
The handling of one-off invoices depends on their type. Since Automated Billing runs daily, if the one-off invoices fall under one of the categories selected by the client, they will be included in the daily billing cycle and processed accordingly.