The standard Deel contract and compliance documentation are designed to mitigate as much risk as possible when working with international contractors.

Deel Premium is essentially an additional layer of due diligence in the event that a case of misclassification is made against you. You'll be protected from legal fees and tax liabilities up to $25,000 per contractor.

A request to upgrade may be rejected for a few different reasons. The most likely reason is that you don’t meet the eligibility criteria. You can still continue with your existing contractor agreement, or you could consider the Employer of Record model.

With Deel COR, Deel hires the contractor on your behalf. With Deel Premium, you still hire the contractor and sign the agreement with them, but you are protected in the event of misclassification legal action.

Yes, you may cancel your Deel Premium plan by providing Deel with at least 30 days written notice prior to the end of any Term of your Premium plan.

The Term of your plan is generally either one year, or the remaining length of the applicable covered contract.

You may cancel your Deel Premium Plan by logging into your account and selecting the contract, selecting Deel Premium, and then clicking Downgrade Contract. 

If a contractor's agreement gets canceled, Deel Premium will automatically be canceled too. Because every contract has a 30 day notice period, you will pay a prorated rate for the contractor's last month plus 30 days notice.

You can also contact our Support Group 24/7 or send us a message here for further assistance.

Deel will notify you if there is a change in your country related to classification laws for contractors or employees. Once you receive our notification, you must retake Deel’s Questionnaire within 90 days of notification to remain eligible for the misclassification guarantee under the Premium Plan.

Failure to complete and pass a new Questionnaire may result in the termination of your Deel Premium Plan.

Deel’s liability is excluded in certain situations detailed in full in our Terms & Conditions.

Some exclusions have been provided below for your convenience. Deel is not liable for any losses that you incur due to any of the following actions, among others described in our Terms & Conditions:

• The use of any contract not provided or approved by Deel.
• You have been notified about a change in the applicable laws of your country and you have not retaken and completed your Questionnaire within 90 days after notification
• A change in the applicable laws of your country after the expiration or termination of your Misclassification Guarantee package.
• Any violation of law or other criminal, fraudulent, negligent or malicious acts taken by you or any Contractor.
• Any Contractor engaged outside of the Deel platform or after the expiration or termination of your Misclassification Guarantee package.

The Misclassification Guarantee lasts for up to one year from the date that you enter into the applicable contract, unless you retake the Deel Questionnaire or terminate your Misclassification Guarantee plan earlier.

The Misclassification Guarantee is not available if you fail to make payments on time.

Additionally, if there is a change in the applicable laws of your jurisdiction, you are required to retake and submit the Questionnaire for each applicable contract. Your failure to timely submit a completed Questionnaire may result in the termination of your Misclassification Guarantee plan.

If you receive notice of a misclassification claim against you, you should contact Deel immediately.

Deel reserves the right to try to directly resolve any issues with any tax authority or governmental body or court directly, if applicable. Deel may assume control of the legal defense, appeal, or settlement of a claim.