If a US Global Payroll direct employee has a qualifying life event (QLE), this will make them eligible to update their benefit elections. However, the employee must notify their employer first that they’ve had a QLE.
This article shows how a US direct employee can submit a QLE request to their employer, where available:
✅ Step 1 - Select Special Enrollment Period Requests
Click on the Benefits tab on the Homepage and select Special Enrollment Period Requests.
✅ Step 2 - Fill in the Qualifying Life Event details
Select the type of event, date of the event, and upload any supporting documents.
Workers will receive an email when the request is either approved or rejected, and will see a notification on the Deel platform. If the request is rejected, they will receive a notification with the reason for rejection.
✅ Step 3 - Choose benefits
If the request is approved, the worker may now make their benefit selections accordingly.