Clients can track and manage EOR and contractor time off requests on the Deel platform. They will receive a notification each time an employee submits a time off request.
The clients can also set approvers for a given time off policy and assign workers under that time off policy. The approvers of a time off policy can review and approve the time off requests from the workers. The approvers can also request, edit, and delete time off requests on behalf of any workers or configure any policy on which they are approvers.
Local rules for PTO and other leaves vary by jurisdiction.
Deel offers a two-way time off sync between the Deel time off (OOO) plugin and the time off service on the Deel platform. OOO requests and working schedule adjustments can be made either on Deel or via the plugin for a seamless experience.
In this article:
How to Review Time Off Requests
How to view Time off stats for all the workers
Different Leave Types
There are three different types of leave on the Deel platform.
Vacation is the employee’s annual paid time off (PTO) allocation. This leave type will deduct days from their annual PTO balance.
Sick Leave is used when illness renders the employee unable to work. Rules regarding documentation and full or partial payment of wages while on sick leave vary by jurisdiction.
Other leaves covers all other types of paid and unpaid leave, including maternity and parental leaves, life-events, and civic duties.
Important: The available leave types will vary by country and are configured on Deel to match the local laws of each country
How to Review Time Off Requests
Time off requests can be reviewed from tasks or from the Time off page on the Deel platform.
✅ Step 1 – Open All tasks and select Tasks
From Home, find the All tasks card and select Tasks. The Tasks page opens on the Your tasks tab.
Review the task names and descriptions for a pending Time Off request. If it is not visible, enter Time Off in the Search field.
If no matching item appears in Your tasks, select Org tasks and search for Time Off. Organization tasks may be assigned to other people, so use the Assignees filter if needed.
If both task tabs show No results found, clear the search and confirm that the request is pending and assigned or shared with you. A matching pending task must be available before its details can be opened.
✅ Step 2 – Select a request to review
Select the matching task row or its action button to open the request details. Alternatively, in the left sidebar, select People to expand its submenu, then select Time off.
On the Overview tab, find the Requests panel and select a pending request to open its details. The details of the request will appear, including information about the description, as well as employees' total vacation days balance and how many days they’ve already used.
If the panel displays No pending time off requests, there is no request available to review. View history shows processed requests and does not open a pending request.
✅ Step 3 –Approve or Deny the request
In the request details, select Approve or Deny, then confirm the action. Approvers will be asked to confirm their approval or rejection of the employee’s request.
To mass approve all the time off requests, select the checkbox next to each applicable request and then select Approve all. Once completed the system will send a notification to the employee on the status of their leave request.
If denying, you can add an explanatory note. You can also select View history or the request history area to view the reviewed time off requests.
How to view Time off stats for all the workers
Clients can review the time off stats for all workers in unison and identify any compliance risks via the time off dashboard.
✅ Step 1 – Select People and Time off from the left sidebar
In the left sidebar, select People to expand its submenu, then select Time off. The Time off overview will detail all the stats related to the workers' time off including the average time taken per request, any compliance issues, potential payouts for unused days and time off reports.
On the Time off page, select the Balances tab next to Overview.
✅ Step 2 – Check the Worker balance
In the Balances tab, select the time range and policy type filter to view the worker balance such as their total allowance, used days, and unused days under their time off policy. The balances grid also includes filters such as As of today and Country, and can show Name, Policy, Period, Total allowance, Earned allowance, Used / scheduled, and Balance. Use Customize columns to adjust visible fields.
If the grid shows No results found, no workers match the current filters or search criteria. Adjust the filters to find a specific balance.
You can also click on View calendar in the upper-right corner to see the scheduled time off stats of all the workers. The Calendar page opens in the Everyone view, displaying a monthly calendar. Use Today, the month navigation arrows, Time off type, and Other events to adjust the view.
Frequently Asked Questions
[ACCORDION] Can the client add a note when denying a request?
Yes, clients can add an optional reason for denial when denying a time off request.
[ACCORDION] What if the employee requests more than their time off allowance?
Depending on how country policies are configured the employee may be able to request more than their PTO allowance. Both the client and the employee will have visibility of their balance and the client can choose how to proceed.
[ACCORDION] Can clients pay employees even during an unpaid leave?
In some jurisdictions, clients may be able to offer more generous leave, including full or partial payment during statutory unpaid leave. Please contact us for more information.
Due to local rules, these requests are handled on a case-by-case basis.