This article is for clients and it explains how they can set up Personio plugins as part of their HRIS integration
In this article:
Before you begin
To learn about Personio plugins for Employees of Record (EOR) instead, check out our article on How To Set Up The Personio Plugin for EOR Employees.
Setup Employee Sync
Step 1. Connect to Personio
1. Go to Deel's home page, locate the Hub icon and select the Apps tab.
2. Search for Personio and click on connect to initiate integration.
Step 2. Configure recommended fields in Personio
1. Go to Settings and locate API credentials within the Integrations card
2. Select Deel from the list of connected integrations.
3. On the Deel integration details page, locate the access rights tab and choose attributes.
4. Search for the recommended fields and toggle them.
5. Click on the update button to confirm changes.
The count of chosen attributes will increase and back in your Deel setup, all selected fields will now be available.
To fully use this plugin, enable the following fields in the Deel app on Personio:
- Personal email (required)
- Supervisor (highly recommended)
- Office (highly recommended)
- Department (highly recommended)
- Gender
- Cost center
- Created at
- Last modified
- Employment type
- Work schedule
- Weekly hours
- Fixed salary
- Hire date
- Team
- Termination date
Step 3. Configure syncing employees plugin.
1. Once activated, click the Enable button to begin setting up.
A select option will appear, prompting to choose the "personal email" field.
Field Mapping
1. It enhances HR capabilities by syncing HRIS data with Deel.
2. It can be used to tailor how HRIS data syncs with Deel.
To map Deel fields with their corresponding Personio values, use the Edit field mapping button.
For custom fields mapped in Personio, this plugin can help control how the information flows into Deel.
People Match Plugin
This plugin shows which members of a team managed in Deel are linked to corresponding Personio profiles.
Finding matching profiles in Personio is the first step to configuring the integration because Deel syncs data only for matched profiles.
Employee Sync Errors
Sync errors will be visible in bulk on the plugin overview page, and can also be viewed under individual employees.
Step 1. Select an employee's Contract Overview page
Step 2. Click View Errors to reveal all errors for review and resolution
Frequently Asked Questions
[ACCORDION] How can Personio and Deel user profiles be matched?
Matching Deel and Personio users is a critical step for Deel integration because we sync data only for profiles that are matched.
Our integration matches profiles via a check of the user's email address. If the email provided in Deel finds a Personio profile with a corresponding email, then we link those two users.
If any users in Deel cannot be located in Personio, this is usually because their matching profile can't be found in Personio.
To resolve this issue, please ensure that all users in Deel have a corresponding user profile in Personio, and that the profile in Personio uses the same email address stored in Deel.
[ACCORDION] How often will the integration sync?
It will automatically sync data every couple of hours.
[ACCORDION] Does the integration sync balances?
No, the integration does not sync or reconcile balances.
[ACCORDION] Why are there discrepancies in balances between the two systems?
Discrepancies can arise if the total allowance in a HRIS system differs from that in Deel. To resolve this, ensure that HRIS policy is aligned with Deel's. If alignment isn't possible, contact assigned Customer Success Manager (CSM) to discuss adjusting Deel’s contracts to better fit the company's policy where feasible.
[ACCORDION] Why are the total allowances not the same in both systems?
The HRIS system may have PTO policies that differ from those in Deel, potentially leading to variations in accrual logic. As Deel cannot automatically align external systems to our policies, any necessary adjustments must be made manually to ensure consistency.
[ACCORDION] Will there be notifications of integration issues?
Yes, Deel will send out notifications of integration sync issues. Specify an organization manager (or as many emails as needed) email to receive these notifications.
To do this:
✅ Step 1 - Go into the Personio integration and click on the inverted ellipsis (three dots) next to the Sync Integration button.
✅Step 2 - Select Email notifications settings from the list of options.
✅Step 3 - In the Email notifications settings drawer, click on the Add button to add an email notifications list.