Managed Platform brings together device management (MDM) and identity management (IAM) in one platform, eliminating the need to manage two separate systems. Platform Prime adds advanced conditional access controls for even tighter security.
Both services are collaborative: Deel IT manages your environment while your team provides direction on policies and priorities.
- Service: Managed Platform / Managed Platform Prime
- Availability: Global
- Platform: JumpCloud
- Type: Ongoing managed service
What's Included
Managed Platform
- All MDM capabilities (device management, policies, enrollment)
- All IAM capabilities (identity, access, SSO)
- RADIUS and LDAP authentication
- Passwordless sign-in
- Day-to-day management and updates
Platform Prime
Everything above, plus:
- Conditional access rules for enhanced security
- Deel software management integration
In this article
Scope of Service
Managed MDM and Managed IAM
Deel IT runs both the customer's device management and its identity and access management on a single environment: device policies, enrollment, patching, user provisioning, groups, application setup, and access and MFA policies. The full scope, expectations, and boundaries are set out in the Managed MDM and Managed IAM service descriptions.
RADIUS and LDAP
Deel IT configures and maintains RADIUS and LDAP so the customer can authenticate network access and connect directory-aware systems.
Passwordless Authentication
Deel IT configures passwordless sign-in (JumpCloud Go), tying the user's identity across the browser, device, and SSO applications.
Conditional Access (Platform Prime)
Available with Platform Prime. Deel IT configures and enforces conditional access to the customer's requirements or recommended best practices. Rules are kept enforced and adjusted on request.
Deel Software Management (Platform Prime)
Platform Prime can feed Deel's native software management as a data source, enabling software tracking, license management, and procurement through Deel IT. This functionality is enabled by the tier but operated by the customer's own team.
What's Not Included
- Direct end-user support (available through 24/7 Tech Support)
- License management
- Hardware lifecycle (procurement, repair, shipping, disposal)
- Custom integrations or scripting beyond platform capabilities
- Architectural and system design
- Compliance certification
- End-user training or on-site support