This article explains how clients can lease equipment via Deel for their employees and contractors anywhere in the world.
The Deel Leased Equipment contract ensures that clients are managing equipment as compliantly as possible, with a greatly reduced risk of misclassification.
To provide and manage company-owned equipment instead, please see our article: How to Add And Manage Company-Provided Equipment On Deel
Note: Devices leased via Deel cannot be purchased or transferred to another employee even if the lease is cancelled or an employee is terminated early.
In This Article:
Add Leased Equipment When Creating a Contract
Add Leased Equipment to an Active Worker
Differences Between Employees and Contractors
Add Deel Leased Equipment When Creating a Contract
✅ Step 1 – When creating a contract, at the Benefits & Extras step, click Add under Equipment
✅ Step 2 – Select Leased Equipment
Select the Deel Leased Equipment to be provided from the available categories, and then choose the specific items.
Review the item details and lease terms, and check the box to agree to the terms.
Clients can select Yes, Add More to repeat the process and lease more products or No, Close return to contract creation.
Once they have added the items successfully, the products will be listed on the contract's Extras step under Deel Leased Equipment.
✅ Step 3 – Receive confirmation
Clients will be able to see the status of the Deel Leased Equipment order, from shipment until delivery directly within Deel.
Clients may access the tracking number in Deel and work with the shipping provider of their choice to keep track of the shipment until it is delivered.
Note: If Deel Leased Equipment is collected before the rental period ends for an EOR employee, clients will be charged 80% of the remaining monthly payments.
A Request Pending order status means that the Leased Equipment order has not been successfully sent due to incomplete information or missing steps in the pre-order process.
Add Leased Equipment After a Contract is Created
✅ Step 1 – Select the People icon on the homepage, and from the All People tab open a contract
✅ Step 2 – Select Add under Vendor Leased Equipment
✅ Step 3 – Add the leased equipment order details
If leasing equipment via Deel, select the type of equipment to be sent from the available options.
✅ Step 4 – Receive confirmation
Clients will be able to see the status of the Deel Leased Equipment order, from shipment until delivery directly within Deel.
Clients may access the tracking number in Deel and work with the shipping provider of their choice to keep track of the shipment until it is delivered.
Note: If Deel Leased Equipment is collected before the rental period ends for an EOR employee, clients will be charged 80% of the remaining monthly payments.
A Request Pending order status means that the leased equipment order has not been successfully sent due to incomplete information or missing steps in the pre-order process.
Differences Between Employees and Contractors
While the Deel Leased Equipment rental process is largely similar for EOR employees, direct employees, and independent contractors, there are some key differences.
Lease length
Rental contracts are offered for 12-month periods for EOR employees and Global Payroll direct employees.
Rental contracts are offered for 6-month periods for Deel HR direct employees and independent contractors.
Shipping timeline
For EOR employees, the Deel Leased Equipment order will be prepared upon contract creation.
For contractors and Deel HR Direct Employees, the Deel Leased Equipment order will prepared for shipment only after the worker manually confirms their delivery address from the portal.
Please note that regardless of worker type, deliveries may take between 5-10 business days.
Deliveries to the core regions of the US, UK, and EU will take 5-8 business days; and up to 10 business days for other global regions.
Approval process timeline after a leased equipment request is made
The time it takes for Deel to approve a leased equipment request depends on the type and status of the contract.
For EOR and GP: As soon as the contract becomes active, we place the orders. Our system places these orders every hour, allowing them to be processed within a day.
For IC, HRIS and Shield: Once the contract is activated, an upfront fee must be paid. The processing time varies depending on the payment type. After processing, the leased equipment status moves to 'Pending Address Confirmation.' Here, it's up to the contract to confirm their address. Once confirmed, our system picks the order and places it within an hour.
Common factors causing delays are:
- Activation of the contract
- Paying and processing the upfront payment for IC and HRIS
- Address confirmation from IC
FAQs
[ACCORDION] How will the client know if the leased equipment is delivered?
Clients can follow the status of the order until the shipment is completed.
Employees will enter their delivery address and be notified of the expected delivery window.
Clients will also be notified if an employee does not submit an address.
[ACCORDION] Is there a maintenance schedule for leased equipment or IT support?
We understand that providing remote tech support to workers is often a challenge.
Please contact us if assistance is needed to diagnose any issues and recommend the appropriate course of action.
[ACCORDION] Why does the order status say 'Request Pending'?
A Request Pending order status means that the Deel Leased Equipment order has not been successfully completed due to incomplete information or missing steps in the pre-order process. Examples include:
- The client deposit has not yet been paid (For EOR Employees)
- An employee's Employee Agreement is missing a signature (For EOR Employees)
- A contractor has not confirmed their delivery address (For Contractors)
[ACCORDION] How will the Deel Leased Equipment be collected after termination?
Clients can enter a collection date on the Equipment tab on the Deel Dashboard. The employee will be contacted about the impending leased equipment pick-up.
We will arrange for local couriers to collect the leased equipment.
There is no option to purchase Deel Leased Equipment.
[ACCORDION] Can clients create a custom rental contract?
Customized rental periods are not available.
Rental contracts are offered for 12-month periods for EOR employees and Global Payroll direct employees.
Rental contracts are offered for 6-month periods for Deel HR direct employees and independent contractors.
[ACCORDION] What happens if a Deel Leased Equipment item is never delivered?
If the Deel Leased Equipment order is lost or not delivered, the employee or contractor should reach out to Deel Support. If needed, we will arrange for a replacement at no additional charge to the client.
[ACCORDION] What happens if a Deel Leased Equipment order is incomplete or only partially delivered?
If clients have ordered multiple pieces of leased equipment via Deel, it may be split into separate shipments which will arrive at different times. Please note that furniture may be split into several boxes.
Please check the tracking link to see whether the delivery has been split into separate shipments.
If it looks like the delivery is complete but an item is missing, please contact us.
[ACCORDION] What happens if a Deel Leased Equipment item is lost or stolen?
Lost, stolen, or damaged leased equipment will be the customer's responsibility.
Contact Deel Support if there are questions or if additional help is needed.
[ACCORDION] Can clients request a special laptop configuration or software installation for workers?
No, laptops will not come configured in any special way.
The computers will have a clean install of the operating system (Windows or Mac OS X), but nothing in addition to this.
[ACCORDION] What happens if Deel Leased Equipment is damaged?
Replacements for Deel Leased Equipment will be issued for any products that arrive damaged or fail to arrive.
All Deel Leased Equipment is covered with a premium warranty, which includes everything covered in the manufacturer’s warranty for the lifetime of the lease.
However, if the item is damaged after usage, a loaner laptop may be provided as we investigate the damage.
Once the device has been repaired it will be returned to the employee or contractor, and a repair invoice will be sent to the client.
[ACCORDION] Can a device leased via Deel be transferred to another employee or purchased?
Once the lease is cancelled, there is no way to purchase the device or transfer the device. This is also the case when an employee gets terminated early, we are not able to transfer the device.