This article explains how clients can offer Chubb business travel, kidnap, and ransom insurance to their employees and answers some frequently asked questions about this service.

We are able to offer this insurance to your EOR employees or Deel Shield contractors through our broker, Newfront.

A one-year policy costs $290 USD, which also includes Kidnap/Ransom & Extortion insurance.

In this article:

How to sign up

Payment and Invoicing

Risk countries

Frequently Asked Questions

How to sign up

The insurance can be added during the contract creation process for an EOR employee or Deel Shield contractor, or added to an existing contract.

EOR employees need at least 6 months of engagement to be eligible for this benefit, while Deel Shield contractors are eligible immediately.

Contact us if you want to add the insurance to an existing contract.

If you have an EOR employee with a visa sponsored by Deel, we will activate Business Travel Insurance for no additional charge. Your EOR employee will receive an activation email with enrollment instructions.

Please note that there are Danger Zone countries where the insurance will not apply. As these countries may change, you will see a current list on the platform after you sign up.

Payment and Invoicing

A one-year policy costs $290 USD, which includes Kidnap/Ransom & Extortion insurance. The minimum contract length is one-year.

Payment will be collected upfront and in full, and invoicing will take place on either a worker's first day or immediately for existing workers. 

We also offer a monthly subscription for $39 USD per month. For a monthly subscription, both EOR employees and Shield contractors need a 6 month minimum of engagement. 

You will need to create an account by visiting the desktop version of the Travel Portal at TravelAssistance.Chubb.com. Click "Sign Up" to verify your email.

There is no additional charge for Business Travel Insurance for EOR employees with a visa sponsored by Deel, as this coverage is included as part of your Mobility fee. 

Your employees will receive a welcome email with key information once their coverage has started, and they must contact Deel at least 1 week before traveling to an identified risk region below.

What are the high-risk and dangerous countries?

Once insurance coverage has started, both you and your workers will be able to see information about dangerous regions on the platform where coverage may not apply.

You must contact the Deel Crisis Group at least 1 week before the employee begins travel to an identified risk area. 

Please note that the risk-level associated with individual regions may change.

Extreme Risk:

High:

Medium:

FAQs

[ACCORDION] Who resolves a claim?

Workers will need to carefully follow the instructions on their insurance Starter Kit if they need to submit a claim or access care during their travels.

All claims and crisis situations are handled by the insurance broker in collaboration with Deel’s Crisis Management group.

You can submit a query here with your questions regarding a claim.

[ACCORDION] Who do I contact for questions and additional information?

You may contact the groups below for the following inquiries:

• Chubb Travel Assistance services inquiry: Contact the Assistance Provider located on your ID card

• Policy and Claim inquiry: Submit a ticket here

• Registration problem or technical query : MedAssist-USA@AXA-Assistance.us 

Please visit the Chubb pages for Business Travel Insurance and Kidnap and Ransom Insurance for information, assistance, and details about the coverage. 

[ACCORDION] How long does the insurance last?

The minimum contract for this benefit is either 6 months or 1 year, depending on the plan you choose. The contract cannot be canceled mid-term. 

If you do not contact us to cancel the coverage, it will automatically renew.

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