This article explains how clients can set up and manage automatic payments for their invoices. Clients can then choose to receive bills via email instead of logging in to the Deel platform to check due payments. The automatic payment option is available at the group, entity, and organization levels.
Automatic payments are processed twice a day at 12:00 AM and 12:00 PM UTC. Once the feature is enabled, invoices will be handled at the next available processing time. Please note that the automatic payments schedule cannot be customized.
When clients add a payment method, automatic invoice payments at the organizational level are enabled by default and are supported for both direct debit and manual payment methods.
How to Enable Automatic Payments
✅ Step 1 – Open Billing & Payments
Click the Organization Settings gear icon in the top right and select the Billing & Payments option.
✅ Step 2 - Navigate to Payment methods & automations and click Set up on Automatic payments
✅ Step 3 - Select how to group the invoices
Clients can choose to set it up by an organization or split them into groups or entities.
If the client wants to set up entities and groups with varying options, they must select those groups and set up preferences for them individually.
Selecting an organization will include all entities and groups within that organization.
✅ Step 4 - Choose the invoices to be included
Clients can choose which invoices they want to include.
Automatic payment is available for EOR, all standard and COR contracts, Direct Employee Payroll, Deel Payroll- US, PEO, Deel IT, and service invoices.
✅ Step 5 - Add the payment information and how to automate the payments
Clients can automate invoice payments using one of the following options. The payment methods available will vary depending on the option selected:
1. Automatic payments via linked payment methods
Funds are deducted automatically through the client’s saved payment method
Credits from general funds (refunds, overpayments, pre-funds) can also be applied, provided the currencies match
2. Automated billing for manual payments (email delivery)
This option can be accessed by clicking Show more options.
Instead of funds being deducted automatically, Deel will send a consolidated billing statement via email each day invoices are available
This statement includes all selected invoice categories
Clients can review the statement and pay manually
Recipients do not need a Deel account
Note: Automated Billing runs daily. If there are no invoices due, no emails are sent. A $5 processing fee applies unless covered fully by general funds.
✅ Step 6 - Add recipients and confirm
Add the recipients who will receive the emails. They do not need to have a Deel account.
Then, review the information and confirm the details.
Automatic Payment When Adding Payment Methods
When a client sets up a payment method for the first time or adds an additional method, they’ll see an Automatic payments toggle during the setup flow. This setting controls whether invoices are paid automatically at the organization level.
By default, automatic payments is turned off. Clients can turn it on during the final step (Review) of the Add payment method flow.
If clients want invoices to be paid automatically only for specific billing groups (entity or group level), they should keep Automatic payments turned off at the organization level. They can then configure auto-pay rules per billing group.
If a client previously enabled organization-level auto-pay by mistake, they can remove it by going to Billing & Payments → Automatic Payments, selecting the payment method, and deleting the automatic payment rule.
Frequently Asked Questions (FAQs)
[ACCORDION] When are the invoices emailed?
Invoices will be sent via email daily. If there's no bill due, no emails will be sent.
[ACCORDION] Do clients still have to pay the $5 processing fee if I set up email billing?
Yes, the $5 processing fee still has to be paid.
If the general funds cover the whole statement, we won’t charge the fee.
[ACCORDION] What happens if there is an unapproved expense?
Unapproved expenses won't be included in invoices, so the autopay will not include them. Clients must review and approve expenses for them to be included in any invoice.
[ACCORDION] Can the invoices be accessed from the billing email?
Yes, there are two ways clients can access invoices from the automated billing email:
- Via Link: Clients can click the link provided in the email, which will take them to the digital statement page for review and downloading.
- Email Attachment: The statements are also directly attached to the email for easy access.
[ACCORDION] What alerts or notifications are sent about automatic payment?
Deel will send an email after each automatic payment run. There are no additional notifications before (or during) the automatic payment processing, and this cannot be customized.
Automatic payment email recipients are managed directly inside the Automatic Payments feature when creating or editing an auto-pay rule
[ACCORDION] Can the bills be sent per individual?
No, bills are currently not sent per individual.
[ACCORDION] Until when is it possible to make changes to an automatic payment?
For all worker types, clients can select Edit on the selected automatic payments configuration to make changes.
Any changes should be made at the time of payroll approval, and not after.
[ACCORDION] Are Fee Credit and EOR Funding automatically applied?
Yes.
[ACCORDION] How are one-off invoices handled if a client has Automated Billing turned on?
The handling of one-off invoices depends on their type. Since Automated Billing runs daily, if the one-off invoices fall under one of the categories selected by the client, they will be included in the daily billing cycle and processed accordingly.