This guide explains how clients can request Mobility support from Deel to hire remote workers in need of visa services in a few simple steps.
Most Mobility services begin with an assessment of a prospective employee’s eligibility for a visa in a given country.
Visa assessments can be requested before or during Employer of Record (EOR) contract creation.
In This Article:
Requesting Visa Assessment Before Creating A Contract
✅ Step 1 - Begin visa assessment
Select the (1) Immigration tab on your home page and select (2) Check Visa Eligibility.
✅ Step 2 - Select the country for which the EOR employee needs a work visa
If Deel supports visa sponsorship in the selected country, click Continue. You can further choose two options:
- Book a Call
Check Visa Eligibility
If Deel does not support visa sponsorship in the selected country, select Join Wait List to be notified when Deel is able to support visa sponsorship for the country.
✅ Step 3 - Select new or existing employee for visa assessment
If an existing employee is selected, information in the following forms will be pre-filled.
If it is a new or prospective employee, please provide the following information:
- Birth date
- Additional citizenship (if applicable)
- Country where the employee is currently based
- Highest level of education
- Number of dependents
- The employee’s spouse, children and/or other dependents that may require a dependent visa
✅ Step 4 - Enter information about the existing or prospective employee’s job
Please complete all fields including:
- Seniority level
- Job title
- Explanation of job scope/role
- Desired start date
✅ Step 5 - Upload employee documents to support visa assessment
Documents requests vary by country and are not mandatory. Common requests include:
- Work Permit
If a requested document is unavailable, click I don’t have access to this document before pressing Continue.
✅ Step 6 - Review the information and submit the visa eligibility check request
✅ Step 7 - Track the progress of the visa eligibility assessment
Select the (1) Immigration tab on your home page and select Tracker.
Deel Mobility’s country experts will review the information and determine whether the employee is eligible for a supported work visa.
✅ Step 8 - If the employee is eligible for a visa, you will be provided a quote for the immigration services.
You have the option to reject or continue the process after receiving the quote.
If you wish to continue, click Create EOR Contract to create a contract with visa support. After completing the contract, you will
- Receive a separate quote for the immigration services approved;
- Review and sign a copy of the employment contract;
Once the above steps are completed, you will then be able to view the invoice in the Immigration tab. The status of the application will change to "Awaiting Fee Payment". Deel Mobility will begin work on your employee’s visa as soon as the invoice is paid.
Requesting Visa Support During EOR Contract Creation
✅ Step 1 - Create a new Employee contract
At the moment, Deel only offers mobility support to EOR employees.
To create a new employee contract, select the (1) Add People tab on your home page and select Employee.
✅ Step 2 - Select EOR employee
Deel will act as the legal Employer of Record (EOR) to hire the worker and access Deel’s visa services.
✅ Step 3 - Fill in the details
You will be asked to enter some information about the group and the hiring entity, and personal details of the employee, including nationality and the country of employment.
✅ Step 4 - Request Mobility support
If the country of nationality and the country of employment is different, you will be asked to confirm that the employee is authorized to work in that country.
If you confirm that the employee is authorized to work in that country and you don’t need mobility support, you can select yes and upload confirmation documents.
If you don’t have the document, we will then ask the employee to upload the form as part of their onboarding checklist.
If the employee does not have the right to work in the country that you are hiring them in, select “No” to request mobility support from Deel.
Click on “Learn more ” to find more details about the visa services offered by Deel in that country, estimated processing time, and approximate costs.
✅ Step 5 - Add information
You may add additional details about the employee to help us during our review of all relevant visa options.
You can include the current country of residence, citizenships, education level, and dependents.
If you don't have this information, you can add it later or we can reach out to your employee as part of their initial assessment.
✅ Step 6 - Quote Requested!
Once we've completed the contract, we will review it and send you a quote within two to three hours during business days. Processing times during the weekend will vary.
✅ Step 7 - Review visa costs
While your quote is being prepared, you can enter any additional information that is needed for the visa assessment.
You can also see more details about costs associated with the visa, including the immigration processing fee, dependent fees, estimated government fees, and documentation fees.
Frequently Asked Questions
I have changed my mind and don’t want mobility support anymore. What do I do?
If you have requested the quote but have changed your mind about obtaining mobility support from Deel, please wait to receive your quote and reject it.
Is the success of the visa application a guaranteed certainty?
The success of any visa application depends on multiple factors, including but not limited to the unique circumstances of the applicant and determinations made at the discretion of the visa-granting authority of the target country.
While we strive to deliver the best possible mobility and visa support, we cannot guarantee the application will be successful.
How do I see more details about the additional fees?
Yes. Click on the information button next for more details about the additional fees that may be charged during the process, such as government and documentation fees, and for an overview of the services covered by the immigration processing fee.
How do I track the status of my request?
From your Deel home page, click Visa applications in the onboarding Tracker box.
Select the Visa applications tab for a breakdown of the current status:
- In Progress: Deel is processing the visa application and reviewing documentation. We will let you know when we submit it to the authorities in your country for their review and approval.
- Awaiting Employee Documents: We needed additional documents from the employee to proceed with the visa application. We are waiting for the employee to send us the necessary documentation.
- With Country Authorities: We have sent the visa application to the relevant authorities in the country for review. We will keep you posted on any updates.
- Approved: The visa application has been approved by the authorities and is actively sponsored by Deel.
- Declined: The visa application has been denied.