Migrating from Hofy to Deel IT: What you need to know – Deel

As part of Hofy’s acquisition by Deel, your organization will now transition from using the Hofy platform to Deel IT, Deel’s end-to-end global IT management solution.

Organizations are now entering the migration phase, which includes contract updates, account setup, and platform transition.

Here’s a quick look at the process:

This article explains what’s changing, what stays the same, key actions you'll need to take, and how Deel supports you through the process.

What you gain with Deel IT

Deel IT connects directly to your HR data, turning IT policies into automated workflows. From onboarding to offboarding, tasks like device delivery, repair, recovery, and access management are handled smoothly no matter where your team is.

With support in 130+ countries, Deel IT makes managing devices and supporting global employees simple, fast, and all in one place.

Feature	Deel IT	Hofy
One consolidated invoice	Yes	No
In-house global financing	Yes	No
Integrated with Deel HRIS	Yes	No
Integrated onboarding workflows	Yes	No
Future support for software & MDM	Yes	No

What’s changing

As part of the migration, a few key things will change, from how you're billed to which platform you'll use moving forward.

Change	Details
Billing entity	Your billing entity will change to Deel IT Ltd (UK), Deel IT BV (NL), Deel Inc. depending on your region
Platform	Hofy platform will be replaced with Deel IT
Contract	You have to sign a new agreement with Deel Inc.
Terms & Conditions	You will now be under Deel’s terms (aligned with other Deel products)
Invoice Source	Invoices will now be issued directly by Deel

What stays the same

While the platform and billing entity are changing, many aspects of your service will remain exactly as they are today. Here’s what’s staying consistent.

Feature	Status
Fees	No changes to fees or existing contract obligations
Hardware	Same quality, device availability, and global reach
Service coverage	Continued support across 100+ countries

Pricing explained

Deel IT offers a flexible, modular pricing model designed to match your organization’s needs. Pricing is based on a per employee per month (PEPM) model.

This means pricing is calculated using your organization's number of activated or active users.

For example: If you sign the contract as having 250 employees, and just 100 of those employees are actively using Deel IT, your Deel IT pricing will be based on the 100 employees.

Review the "Quantity" field in your Deel contract, to confirm the number of paid users included in your pricing plan.

Here’s a breakdown of the Deel IT pricing components:

If you're on a Platform Fee pricing model, the number of users listed in your Order Form is just a guide because you're not billed per individual user. Instead, pricing reflects a broader group of users who’ll have access to paid seats on the platform.

What you need to do and when

To ensure a smooth transition, here is a breakdown of the key actions your team needs to take along with an expected timeline for the migration:

Deel support

Deel is here to make your transition smooth, simple, and successful with support for every role on your team. We've designed multiple layer of support to meet your needs before, during, and after migration:

Live webinars to walk through the new platform
Deel Academy with step-by-step guides and video tutorials
1:1 human support via chat, email, or phone

For any questions, you can reach out to your customer success manager or the Deel support team.

Additional resources

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