This article explains how to pay Deel IT invoices directly on Deel.
In this article
Here’s what you’ll find in this article:
- Before you begin
- Find orders placed with Deel IT
- Find generated Deel IT invoices
- Get invoice details
- View and pay invoices through Deel
- Frequently asked questions (FAQs)
- Related articles
Before you begin
To successfully follow this guide, you’ll need a user with an admin role on Deel.
Find orders placed with Deel IT
In this section, we’ll guide you through how to find orders placed with Deel IT.
To find the orders placed:
1. Go to IT > Orders to see a list of orders that have been placed.
At the end of the month, Deel IT will generate and send invoices.
Find generated Deel IT invoices
View Deel IT invoices under Payroll > Billing.
By default, open invoices awaiting payment are displayed here.
Get invoice details
Click on an invoice to reveal its line items, values, and other details.
The invoice line will still state Purchase Fee to help clarify the charge.
The invoice and credit note reference numbers match for easy identification. This is why a credit note exclusively contains lines from its original invoice.
View and pay invoices through Deel
All Deel invoices, including Deel IT invoices, can be viewed and paid when you navigate to Payroll.
By default, all invoices are selected for payment. To pay invoices:
- On Deel, go to Payroll > Payments.
- Deselect any invoices you do not wish to pay.
-
Click Pay selected.
- Choose a payment method from those set up on your account.
- Click Pay & continue.
Once paid, the invoices will be displayed under the paid invoices section.
To view paid invoices:
- Go to Payroll > Billing > Invoices.
- Filter by paid Invoice status.
Frequently asked questions (FAQs)
[ACCORDION] How can I pay outstanding invoices in bulk?
Follow the steps in this article to use the mass pay feature on Deel.
[ACCORDION] How can I set up payment methods on Deel?
Follow the steps in this article to set up and manage payment methods on Deel.
[ACCORDION] How does Deel handle exchange rates and fees?
Follow the steps in this article to get help on Deel exchange rates and fees.
[ACCORDION] When are invoices due?
Your agreed-upon payment terms will be confirmed in your signed service order.
Deel IT expects invoices to be settled by the pre-agreed due date. If we do not receive a payment on time, the Deel IT team will chase the principal contact on your account and the relevant billing contact we have on file. Unpaid invoices may result in a suspension of services.
[ACCORDION] What permissions do I need to access Payroll in Deel to pay invoices?
Please follow the steps in this article to get global payroll permissions.
[ACCORDION] When will Deel IT start charging for a leased asset?
We start charging rental fees from the day an item is delivered to your worker. Depending on your billing frequency, you can choose to pay monthly, annually, or upfront.
[ACCORDION] When does Deel IT issue invoices?
We issue invoices at the beginning of each month. This means if you order an item and it is delivered at the end of April, it will be added to your invoice for April at the start of May.
[ACCORDION] How are invoices issued?
Deel IT invoices will be divided into two components: a Service Fee (for organization-wide fees such as the platform fees, IT services, and MDM) and a Lease Fee (for asset-related fees such as rental devices, purchased devices, laptop pre-configuration, and loaners). Each component will be invoiced by the respective local entity and will include applicable local VAT/GST, ensuring compliance with local tax regulations for customers in each jurisdiction.
Deel IT operates under four entities:
- Hofy Inc.
- Deel Inc.
- Deel IT Ltd.
- Deel IT B.V
[ACCORDION] How can we have Deel send invoices to another of our subsidiaries?
Deel issues invoices to the entity that signed your Deel IT service order agreement. For organizations with multiple entities, you can specify different billing entities for equipment and services.
To add an extra billing entity to your account, an Org admin can add the new entity by going to Organization settings > Entities and add the new entity with all required details.
Each country can only be associated with one billing entity. For example, your main billing entity is in the United States, and you would like Deel IT invoices for all services and equipment invoiced to this entity, except equipment and services delivered in the Philippines, where you have an entity.
By default, Deel is set to invoice your US entity for all equipment and services. You need to add the entity in the Philippines to your Deel account and notify your Deel IT Account Manager that you would like Deel to invoice your new entity for equipment and services in the Philippines to that additional billing entity. Once set, all new equipment orders delivered in the Philippines would be invoiced to the entity in the Philippines, and all other invoice lines would continue to be invoiced to your primary billing entity in the US.