We’re excited to welcome you to the Deel Platform following Deel’s acquisition of Omnipresent. 🎉
At Deel, we’ve spent the past few years building the world’s best platform for Employer of Record (EOR), HR, and Global Payroll, designed to make managing teams anywhere simple, compliant, and delightful.
This guide explains what to expect during the migration, how to get started with Deel, and how to make the most of the platform’s additional benefits.
By accessing or using Deel’s services, you consent to the use and management of your account through the Deel Platform.
In this Article:
Next Steps to get started on Deel
Overview
On Deel, you’ll be able to manage all your workers in one place. Starting today, you can now take advantage of:
Deel’s in-house HR, payroll, and legal expertise
Deel’s HRIS system, Immigration services, advanced analytics, and employee benefits offering
Full time-off management within the Deel platform
Access to Deel IT, Deel Talent, Deel Immigration, and other features to help you manage a global workforce successfully
To make this transition seamless for you, we’ve migrated your company profile and relevant worker details to the Deel platform on your behalf:
Company and worker details: All employment-relevant details were migrated on your behalf to Deel.
Documents: Contracts and compliance documents will be migrated automatically by the end of the month. Existing agreements remain valid and enforceable under the same terms. There’s no need for employees or contractors to sign new contracts at this stage.
Pricing: Your existing pricing and billing terms remain unchanged.
Payroll: Payroll runs and schedules remain; you will only need to ensure that any adjustments, expenses, and time off data is submitted via Deel (see the Payroll and Payments section).
- EOR and contractor communication: We will reach out to impacted workers individually by the 9th of October, end of day, to guide them through the next steps.
You will continue to have access to the Omnipresent platform (view only) throughout this transition period.
Next steps to get started on Deel
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Log in to Deel: To log in to Deel for the first time, click on this link to start the process:
- You will be redirected to the Deel platform to reset your password and set up your account.
- Insert the same email address where you received this message and click on Reset password.
- Follow the instructions to reset your password and log in to your Deel account.
- For security, we strongly recommend setting up Two Factor Authentication (2FA) for your Deel Account.
- Enable EOR Payroll: Starting today, please ensure all payroll-relevant information is submitted and approved via the Deel platform prior to payroll cut-off. This allows us to conduct a smooth first payroll run for you and your workers. If you have already submitted payroll-relevant changes to Omnipresent to date, we will consider them as part of your EOR’s next payroll as required. Please find more information outlined below in the “Payroll and Payments” section.
- Set Up Your Payment Method: Your organization’s payment method was migrated to Deel but requires final approval. Please review your payment setup within Deel and complete any pending approvals to avoid delays in processing.
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Confirm Admin Access and Permissions: As part of the migration, your organization has one primary Point of Contact (POC) configured as an admin user in Deel with full access. This admin can review organizational details, configure user roles, and manage access permissions for other admin users.
Additional user roles and access levels should be set up manually by your designated admin using Deel’s self-service tools. For detailed steps, refer to How to Review Admin Permissions?.
- Validate your worker details: Please ensure that active workers (EORs and contractors) and their details are available as expected.
Once these steps are complete, you’ll be ready to experience Deel’s benefits in reality.
Payroll and Payments
Employee of Record (EOR) Payroll:
Running Payroll reliably is our top priority. Deel will continue processing payroll according to your existing salary, worker, and honor payment schedules.
- Any additional October payroll inputs, such as salary amendments, employee expenses, adjustments, bonuses, and time-off, must be submitted and approved directly on the Deel platform from today onwards.
- If you have already submitted payroll-relevant information to Omnipresent month to day, it will automatically be considered in upcoming and/or future payroll runs. We still recommend logging into Deel to verify all payroll details before the cut-off.
- If the October payroll cutoff has already passed, Deel will ensure that information is correctly reflected in your new Deel account.
- Your employees will receive their payment as before - same bank account, same currency.
- Payslips and invoices will, from now be available directly on the Deel platform.
Important regional update: For Brazil, Finland, LATAM, Africa, Italy, and Estonia, October payroll (covering October 1–31) will continue to be processed on the Omnipresent platform.
These countries have payroll cut-offs in early October, and processing through Omnipresent will ensure accuracy and compliance. Starting with the November 2025 payroll, all payroll submissions for these countries will move to Deel.
The first payroll processed via Deel will cover:
- October 1–31 for monthly payroll (excluding the countries listed above)
- October 15–31 for semi-monthly payroll
Contractor Payments:
- Contractors will, from now on, be able to submit their invoices and expenses directly via the Deel platform
- Once completed, you will be able to review and trigger the payment to Deel for this contractor invoice.
- Contractors can choose how to receive funds - local bank transfer, international SWIFT, e-wallets (Payoneer, Revolut, etc.), and sometimes direct to a card. This flexibility can help pick the option with lower fees or faster arrival in your jurisdiction.
Invoicing
- You can now access and pay invoices directly on Deel.
Log in to Deel and navigate to Billing > Invoices to view and settle invoices.
Make sure to set up your preferred payment method, including direct debit, if applicable.
For detailed setup steps, see Managing Payment Methods on the Deel Platform.
Note: Since Deel Inc. is a U.S.-based company, invoices issued by Deel will not include VAT.
Example: If you previously received invoices from Omnipresent Ltd. with VAT applied, you will now receive invoices from Deel Inc. without VAT.
Support
Deel’s support structure ensures both clients and employees have dedicated channels to get the help they need during and after the transition from Omnipresent.
Once your Deel account is fully active, you’ll be assigned a dedicated Customer Success Manager (CSM) who will become your main point of contact for ongoing account support, escalations, and product guidance.
Until then, your Omnipresent Customer Success Manager will coordinate directly with Deel’s Customer Success team to ensure a smooth handover.
For immediate assistance:
- Use the in-platform chat on Deel for real-time help from our Support team.
- If you experience issues such as missing data or access errors, reach out directly to your Deel CSM or submit a request through Deel Support.
Please note that help@omnipresent.com will remain active for a short transition period and will soon redirect to Deel Support.
Data and privacy
Deel takes data security and privacy seriously. All organization, worker, and payroll data transferred from Omnipresent is:
- Encrypted during migration and stored in Deel’s ISO 27001-certified infrastructure.
- Fully compliant with GDPR and other regional data protection regulations.
- Managed under Deel’s privacy and security framework, available on the Deel Trust Center.
No manual uploads or external data transfers are required - the process is automatic and securely monitored by Deel’s migration team.
Frequently Asked Questions
[ACCORDION] Will my contracts or agreements change?
No, existing worker contracts remain valid. Deel will continue to act as the employer of record under the same terms. Any future updates will be shared in advance.
[ACCORDION] What happens to past payroll data?
Past payroll data will be securely stored and considered for year-end payroll processing. All payroll data and documents from October / November onwards will be available via the Deel platform.
[ACCORDION] When will all documents be available on Deel?
All relevant worker details have already been migrated. Documents, such as contracts or compliance documents, will be added over the coming days (latest by the end of October 2025).
[ACCORDION] Will local labor law coverage or benefits change?
No. There is currently no change to your employees’ contract, including legal protections, benefits, or statutory entitlements. Any future enhancements will be clearly communicated and reflected in Deel.
[ACCORDION] How does invoicing and payments work through Deel?
Deel’s invoicing and payment system varies by contract type but follows a streamlined process for managing global payroll.
Independent Contractors receive Work Invoices for completed work, while EOR and other contract types follow specific invoice structures based on their arrangements.
Invoices are automatically generated by default, five days before payment is due, and can be paid anytime from the start of the cycle.
Clients can manage and pay invoices directly from their home screen, use the Mass Payment Flow for multiple contracts, and choose from various payment methods, with a single payment covering their entire global team. Key features of Deel invoicing include downloadable PDF/CSV reports, accounting integrations, custom invoice uploads, and the Deel Advance option for early payment.
Please refer to the invoices section for a detailed overview of how invoicing works at Deel.
[ACCORDION] How will my workers be onboarded?
- Please ensure that payroll-relevant information for October (i.e., time off / expenses etc) is (re-)submitted on Deel
- Deel is guiding your workers through the sign-up and platform onboarding process. Your Employees of Record will also receive a dedicated POC to support throughout the next steps.
- EORs and contractors will not need to sign a new contract or re-onboard
[ACCORDION] How will workers be notified?
The workers will receive an email with a self-sign-up link, including guidance on how to navigate the Deel platform and next steps.
Please refer to the Omnipresent to Deel Migration Guide for Workers for a dedicated migration guide, including a platform overview
[ACCORDION] How will new hires be onboarded after the migration?
Starting after the migration, any new employees or contractors you add to your organization can be hired and onboarded directly - and faster than ever before - through the Deel platform.
[ACCORDION] Will I still have access to the Omnipresent platform?
Yes, you will be able to log in (view only) for the time being and until all data has been migrated successfully.
Deel will be your go-to platform to manage your workers and edit/ approve details from today onwards.
[ACCORDION] What happens to my integrations (with HRIS and other software)?
You can ask employees to log time-off directly on the Deel platform, or re-integrate if the HRIS you’re on is supported by Deel.
[ACCORDION] Do I need to re-sign the MSA (Master Services Agreement) I have with Omnipresent, with Deel?
No, your MSA with Omnipresent stays in place, and we will inform you about any future adjustments and enhancements if applicable.
[ACCORDION] If I already have EOR employees or contractors with Deel, will the accounts be merged?
Not immediately. Your CSM will be in touch to align on next steps together with you and discuss if a merge makes sense for your organization.
[ACCORDION] How will active contractors be migrated and paid?
Contractors are being invited to the Deel platform by the End of the day, October 8th. They do not need to sign a new agreement. Henceforth, the contractor will need to submit their invoice via the Deel platform.
Once completed, Deel will issue an invoice to you via the Deel platform. As soon as this invoice is paid successfully, contractors will be able to withdraw funds from Deel based on their preferred method.
[ACCORDION] How will deposits paid to Omnipresent be treated?
Deposits you have previously paid to Omnipresent have been transitioned to Deel successfully. No new deposits need to be paid.
[ACCORDION] How can newly required supplier checks be managed? What does Deel’s data security look like?
You can find relevant information regarding Deel’s data security standards here: Deel Security.
Further relevant documents for supplier checks can be accessed via the following link: Deel Trust Center.