Here you will find frequently asked questions and other detailed information relating to our Employer of Record ("EOR"), the Master Services Agreement ("MSA"), and the Scope of Work ("SOW") documents.
What is a Master Service Agreement ("MSA")?
A Master Service Agreement (MSA) is a contracting agreement between Deel and the client. It establishes a series of conditions or terms common to all future hires and transactions based on a legal framework.
What is a Scope of Work ("SOW")?
The Scope of Work (SOW) is a document signed between Deel and the client, which details the work to be carried out by the employee. The outline defines all the information related to who, what, when, where, and how.
Can I sign a single MSA for multiple regions (multiple EORs)?
Each of Deel's EOR partners needs a signed MSA. For example:
- If you hire ten employees in Canada, only one MSA is required, but 10 SOWs or exhibits are also required - one for each employee
- If you hire two employees, 1 in Canada and 1 in Italy, then 2 MSA's are required and 2 SOWs. One MSA with Deel, and another with Deel's partner in Italy
What does "Exclusivity" mean?
The client gives exclusivity to Deel to act as an employer of record. In exchange, Deel's management fee for the first employee for the first year is zero.
Can I make adjustments to the MSA?
Adjustments are subject to our legal counsels' discretion. Let us know what specific information you want to change, and we'll consider the amendment. We strongly recommend requesting any change before any party signs the contract.
Review and Sign the MSA & SOW
Once you have reviewed the EOR quote and received the MSA and SOW documentation, you can sign the documents on the Deel platform. Signing the documents finalizes the engagement and prompts the Deposit and Employee Onboarding.
Intellectual Property Protection
Deel assigns all intellectual property created under the employment agreement to itself, and then assigns that IP to the client in the MSA.