Here you will find frequently asked questions and other detailed information relating to our Employer of Record ("EOR"), the Master Services Agreement ("MSA"), and the Scope of Work ("SOW") documents.
What is a Master Service Agreement ("MSA")?
A Master Service Agreement (MSA) is a contracting agreement between Deel and the client. It establishes a series of conditions or terms common to all future hires and transactions based on a legal framework.
You will sign one MSA that will govern all your global EOR hires, anywhere in the world.
What is a Scope of Work ("SOW")?
The Scope of Work (SOW) is a document signed between Deel and the client, which details the work to be carried out by the employee. The outline defines all the information related to who, what, when, where, and how.
What does "Exclusivity" mean?
The client gives exclusivity to Deel to act as an employer of record.
Can I make adjustments to the MSA?
Adjustments are subject to our legal counsels' discretion. Let us know what specific information you want to change, and we'll consider the amendment. We strongly recommend requesting any change before any party signs the contract.
Review and Sign the MSA & SOW
Once you have reviewed the EOR quote and received the MSA and SOW documentation, you can sign the documents on the Deel platform. Signing the documents finalizes the engagement and prompts the Deposit and Employee Onboarding.
Intellectual Property Protection
Deel assigns all intellectual property created under the employment agreement to itself, and then assigns that IP to the client in the MSA.
What if I pay late?
Late payments may incur fees which are linked to the US Prime Lending Rate and are according to the client’s specific MSA. Clients may access their MSA, which specifies their late payment terms, on the Deel platform at any time.