Connecting Deel to your HiBob directory allows you to onboard your employees into Deel in just a few clicks.
The integration is a one-way sync from HiBob into Deel Global Payroll.
If you have EOR employees and contractors, please click here for the installation guide.
In this article:
Preparing your HiBob settings for Global Payroll direct employees
Plugin to sync Global Payroll direct employees
Direct employee data sync plugin
Auto sync payslip and end of year tax documents plugin
Global Payroll - One Time Payment
Connecting Deel to HiBob
✅ Step 1 - Connect to HiBob
Select the (1) Apps & Integrations tab on your home page, click the (2) HiBob integration, and then click Connect to continue.
You must be an Org Admin, IT Developer Admin, or Integrations Admin-People to set up this integration.
✅ Step 2 - Enter your HiBob credentials and sync your information
You can do this by using the User service ID and Token:
For the User service ID and Token:
✅ Step 1 - Sign in to HiBob
✅ Step 2 - Select Settings, and under Account, click Integrations
✅ Step 3 - Select the Service Users app in Automations section
✅ Step 4 - You can either Create New Service User to get credentials, or use an existing service user
✅ Step 5 - To Give permissions to this user, go to Settings -> Account -> Permissions groups -> Select a group or create a new one (ensure the service user you created is in that group)
✅ Step 6 - The group needs permission to:
People’s data → People → Personal → Edit selected employees’ Personal sections
People’s data → People → Address → View selected employees’ Address sections
People’s data → People → Payroll → View selected employees’ Payroll sections
People’s data → People → Lifecycle → View selected employees’ Lifecycle sections
Preparing your HiBob settings
✅ Step 1 - Create sites in HiBob
Site is a standard field in HiBob used primarily for integration with payroll providers so that we better understand how the employee is getting paid.
To add a new site, please follow the HiBob instructions here.
✅ Step 2 - Assign sites to direct employees in HiBob
You need to have permission to edit employee data in HiBob.
Select the Work tab of a direct employee in HiBob and click on the Site field.
Choose the correct corresponding site from the dropdown menu.
Click Add.
Global Payroll direct employee plugin sync
This plugin will help automate onboarding, amendments, and terminations into Deel for your Global Payroll direct employees.
This process will help you decide which entity group to create or sync Global Payroll contracts for, according to the HiBob site.
✅ Step 1 - Enter the Global Payroll Employee Sync plugin
✅ Step 2 - Select Entity Settings and click Add
✅ Step 3 - Select an entity and select a site
Select a site that matches the entity country. The sites come from HiBob.
Please make sure that the site correctly corresponds to the desired entity that we are running payroll from.
✅ Step 4 - Select a group
✅ Step 5 - Click Apply
Once you have used a pay group and entity you can not use them again.
You will be unable to delete or edit these mappings without first contacting our support group.
✅ Step 6 - Repeat this process for any other desired entities
Data mapping
You may have a customized, tailored field setup and so data mapping is done on a case-by-case basis.
For now, only Deel can perform this step.
Please reach out to your Implementation Manager to set up the data mapping.
When the integration is first installed, we install a default mapping packet; however, this can to be customized to your needs.
Global Payroll sync to support HiBob Custom Data feature significantly broadens the scope of synchronizable fields. Our clients now have access to a wider variety of fields and the ability to seamlessly sync them to Global Payroll.
Syncing data and log report
Once mappings have been completed, you must sync data by clicking Sync HiBob in the integration.
This will run a poll of your HR system and sync details for any employee with a mapped pay group.
You can see the last time a sync happened under the connected status.
Payroll Logs
The Payroll Logs tab will show you the log report from the last sync.
This report allows you to easily open up a HiBob profile to investigate any issue, or open up a GP contract (if available) to do the same.
If you are unsure about the errors, please contact our support group 24/7.
Direct Employee data sync plugin
This plugin allows you to automate Global Payroll employee onboarding, terminations, and contract amendments into Deel.
We will creates and continually sync Global Payroll contracts once you create an entity-group-site relationship.
To create and sync Global Payroll contracts:
✅ Step 1 - Select the (1) Plugins tab and click (2) Manage next to Global Payroll - Employee data sync
✅ Step 2 - Map an entity, a group, and a HiBob Site.
You can only add a HiBob site and group once.
If you want to change the mapped entity, please contact Deel support 24/7 for assistance.
Auto Sync Payslip and End of Year tax documents plugin
This plugin allows you to sync payslips and end-of-year tax documents for your Global Payroll employees to HiBob.
This allows your group to have easy access to these documents on HiBob. Deel will create a folder on the employee level under the documents tab called Deel document.
We can only sync payslips beginning from when you first toggle on the option to Enable payslip syncing.
Payslips and tax documents will sync to HiBob when they are published in Deel.
In HiBob, documents will be synced to the People’s docs section under Shared Docs.
Select the (1) Plugins tab and click (2) Enable next to Global Payroll - Auto Sync Payslip and End of Year (Tax document).
Global Payroll - Time Off
This plugin makes HiBob the source of worker time-off reporting when using Deel.
You will need to authenticate via User Service ID and Token to use the time off plugin.
Please note that this feature is not available to customers that have authenticated via API Key.
If you have authenticated via API Key, you can re-authenticate by clicking the More button on the top right of the integration, and then selecting the Re-Authenticate option.
Once configured, any group member working as a Global Payroll direct employee will enter time off into HiBob instead of Deel. This will only happen for Deel employees linked to a HiBob profile, which you can confirm via the ‘Payroll Logs’.
Each Deel time-off type needs to be matched with at least one time-off type from your HRIS to complete the plugin setup.
You can find all relevant information on how to manage time off within HiBob here.
Global Payroll - One Time Payment
This plugin makes HiBob the source of one-time payments when using Deel.
Once configured, any group member working as a Deel direct employee for your group will enter one-time payments into your HRIS instead of Deel. This can only happen for Deel employees linked to a HRIS profile.
Each Deel one-time payment type needs to be matched with at least one one-time payment type from the HiBob one-time payment type list to complete the setup.
OTP type mapping is done by entity and each mapping retrieves only OTP types from the GP report items specific to that entity.
Please note that the OTP sync to Global Payroll only supports the entity's currency as defined in Global Payroll.
Please ensure that any Variable Pay or Entitlement you add in HiBob follows the same currency used by the employee’s entity in Deel Global Payroll.
Can I give Deel access only to certain employees?
Yes, you can limit our access with the Service User method.
To do this, create a service user with the correct permissions. Give the group of this service user access to the people you want only.
You can filter by name, employment type, or other conditions.
FAQs
[ACCORDION] What permissions are required on HiBob?
When using Global Payroll plugins for HiBob, the following permissions are required:
People’s data → People → Personal → Edit selected employees’ Personal sections
People’s data → People → Address → View selected employees’ Address sections
People’s data → People → Payroll → View selected employees’ Payroll sections
People’s data → People → Lifecycle → View selected employees’ Lifecycle sections
[ACCORDION] How do I match Hibob and Deel user profiles?
Matching Deel and Hibob users is a critical step for our integration because we sync data only for profiles that are matched.
Our integration matches profiles via a check of the user's email address. If the email provided in Deel finds a Hibob profile with a corresponding email, then we link those two users.
If any of your users in Deel cannot be located in Hibob, this is usually because we can't find a matching profile in Hibob.
To resolve this issue, please make sure that all users in Deel have a corresponding user profile in Hibob, and that the profile in Hibob uses the same email address stored in Deel.
[ACCORDION] Will One Time Payment sync support multiple currencies for the same entity?
No, the sync to Global Payroll only supports the entity's currency as defined in Global Payroll.
Please ensure that any Variable Pay or Entitlement you add in HiBob follows the same currency used by the employee’s entity in Global Payroll.
For instance, if the entity assigned to the user operates in US dollars, the Variable Pay and Entitlements synced from Hibob should also be in US dollars.
[ACCORDION] How often will the integration sync?
The integration will sync daily, at 12 noon GMT.