If you want to disable Software Management for your organization fully:
- Go to IT > Software Management in your admin panel.
- Click the three-dot menu (top right corner).
- Select Opt out.
- An Opt out of Software Management? confirmation modal appears.
- Type OPT OUT in the text field (exact spelling, all caps).
- Click the Opt out button (red) to confirm.
IdP Disconnection
If you disconnect your IdP integration (Google Workspace or JumpCloud) but keep Software Management active:
- The Software Management feature continues to work
- Previously discovered applications still appear in your Applications tab
- However, you lose access to paid features and revert to the free version only:
- No automatic app discovery
- No real-time user activity and login tracking
- No AI-powered optimization insights
- Manual entry and CSV import only
To restore paid features, you’ll need to reconnect your IdP or upgrade your plan. Contact your sales rep or CSM for assistance with billing transfer or license upgrades.