This article explains how to initiate termination or resignation for an Deel EOR Employee, commonly known as "offboarding". Clients may initiate either a termination or resignation on the platform; employees can submit resignations on the platform.
In this Article:
About The Offboarding Process
Offboarding employees, whether by resignation or termination, is a complex legal process. Different jurisdictions have different requirements with respect to employee offboarding. Deel will always comply with local requirements when completing an offboarding request.
For more information about local offboarding requirements please log in to Deel to see our Terminations Landscape Guide.
Under the terms of Master Services Agreement (MSA) Deel requires 30 days notice when initiating a termination. In some cases, such as termination during the probation period, Deel may process your termination request in less than 30 days.
As the employer of record, Deel’s will carefully review all the facts and circumstances. In certain situations Deel may advise you of the need to adjust your request including your desired termination date in order to comply with local legal requirements to ensure a lawful termination.
Deel acts in accordance with country-specific rules while handling contract termination and communication with the employee. Please do not notify the employee of your intention to terminate their employment agreement.
A local HR expert will guide you through the process and act as your primary point of contact. In the event of complex terminations, the process will be managed by Deel’s Legal Group and your Customer Success Manager.
Initiating an Offboarding Request
✅ Step 1 – Select the employee you want to terminate
Select the (1) People tab on your home page and then (2) click on the employee's name to open the summary page.
✅ Step 2 - Request to End Contract
Select the Contract Details tab and locate the Contract End section.
Click Request to End Contract.
You must choose whether the offboarding is an employee resignation, or a termination.
We won’t communicate with the employee until the termination details are finalized.
✅ Step 3 - Share details of your termination request
When you initiate your request, Deel will ask you to provide the following information regarding the termination:
- the reason
- whether you have informed the employee
- any relevant or supporting documentation
- a desired offboarding date
- confirmation of used leaves
- desired severance and other entitlements
You must provide all details relevant to the offboarding request. Please log in to Deel to see our Termination Landscape Guide for information about local laws and regulations for termination.
Please share any relevant documentation including evidence of alleged wrongdoing, performance management plans and reviews, attendance information, and all other documentation necessary to support your request.
For some countries, there's an additional step wherein you will be asked to provide additional information for your termination request. The questions in that step are specific to each country and answers must be provided in order to submit the request.
Deel will contact you if additional information is required.
Please note that due to local laws and requirements it may be necessary to adjust your desired contract end date.
✅ Step 4 - Submit request
Click Submit to confirm your request. Deel has received your request! Deel will review the details of your request and contact you shortly to begin the termination process.
If you have additional questions, please do not hesitate to contact your account manager and we'll be happy to assist.
✅ Step 5 - Track the status of your request
You can track the progress of your request from the Activity Tracker located on the Deel homepage.
Review Off-boarding Documents
✅ Step 1 - Click on Review in My Tasks
Upon receiving your termination request, our team will draft a proposal of off-boarding details and documents for your review. We will notify you about these documents through email and notification.
You can review these documents in My Tasks section of your home page.
✅ Step 2 - Review the Documents and Click on Send
You can now review the termination details and other documents.
After review, click on approve or let us know if you would like to make changes to these documents.
Click on Send.
[ACCORDION] How long do EOR employees have access to their Deel account after termination?
EOR employees who have been terminated will retain access to their Deel account indefinitely. Deel user accounts are not tied to employment - they remain available even after a contract or employment relationship ends.This ensures that users still have access to their work records and important documents (tax information, payslips, invoices, etc).
Its free to keep your Deel account, and workers can use it for future contracts and employment opportunities. It is important that employees set their account email to a personal address so that they don't lose access to their account after a contract ends. Please reach out to Deel support anytime for assistance updating the email address on your Deel account.
[ACCORDION] Why can't I discuss with my employee details about an upcoming termination?
As the employer of record, Deel is responsible for terminating the EOR employee.
Different jurisdictions have different rules with respect to employee privacy and protections. Premature communication with the employee - including casual conversations about reasons or motives - could reduce the termination options available, or risk having the termination challenged as unfair or unlawful in court.
Deel will work with you to determine the most viable strategy and advise on any communication requirements or limits.
[ACCORDION] Can I review the separation agreement?
If requested, you will have an opportunity to review the separation agreement prior to its execution with the employee.
[ACCORDION] When will employees receive their final pay, severance, or other entitlements?
Employees will receive their final pay, severance and other entitlements as part of our standard payroll cycle and in accordance with all local laws. In many jurisdictions this may be either the last day of the month in which the legal notice period or employment ends or the next scheduled payday.
In cases of mutually negotiating termination agreements, the terms of payment will form part of the agreement.