This FAQ is for former Deel EOR employees who are now part of Deel’s Global Payroll service.

For more information please see our Help Center article on using the Deel app as a payroll employee.

I used to be an EOR employee. Now I’m a Global Payroll employee. What’s the difference?

The employer has migrated an employee account from our Employer of Record service to Global Payroll.

Employees may have already received an email invitation to complete onboarding for their direct employee contract:

With Global Payroll, Deel will run an organization’s payroll but we are not the legal employer of record. The employer has created a legal entity and has hired their employees directly.

Our job is to process employee payroll and deliver payslips on time once the employer submits and approves a payroll package.

If the country mandates end-of-year tax documentation, we will ship those forms to the employee.

Previously, Deel acted as the EOR -Employer of Record. That means we were legally the employer and held additional responsibilities. But now that the employer has hired employees directly via their own entity, the benefits package might have changed.

Do I need to do anything?

We will migrate as much data and onboarding documents as possible; however, there might be some country-specific documentation that cannot be migrated between accounts.

While employees don’t need to re-enter their personal details or banking information, we recommend that employees check their account details to confirm they are still accurate.

Can employees see old payslips from when I was an EOR employee?

Yes, historical payslips and tax documents from an employee's time as an EOR employee will still be available.

Simply toggle between the EOR profile and Direct Employee - Payroll profile, as seen below:

Can Global Payroll employees access their Deel accounts after termination? 

Yes, Global Payroll direct employees can still access their Deel accounts and documents even after termination.

Employees can access their accounts using their same email and password. If the login email is deactivated, contact us for assistance.