If an employee has a qualifying life event (QLE), this will make them eligible to update their benefit elections. In such a scenario, the employee will submit a QLE request for approval.
This article shows how clients can review requests for Qualifying Life Events that have been submitted by employees.
✅ Step 1 - Go to Organization Settings Icon > Benefits Tab
From the Deel Home dashboard, select the Organization settings gear icon.
Under Services, select Benefits App. The Benefits admin area opens.
✅ Step 2 - Select Special Enrollment Period Requests
On the Benefits admin page, select the Qualifying life events tab. This tab contains employee QLE and special enrollment period requests.
✅ Step 3 - Review the employee request
Find a request with the status Awaiting approval, select it to display its summary in the right-side panel, and confirm its status.
Select Review at the bottom of the details panel. The Review qualifying life event page opens.
✅ Step 4 - Approve/ Reject the request
Review the request details, including the status Awaiting approval, due date, submission date, Event details, Change details, and submitted documents, if available.
Select Approve to confirm the QLE, or select Reject to decline it. If the client rejects the request, the system will prompt them to provide a reason for the rejection. The reason provided will be shared with the employee.
Important: If you only need to view the request, stop on the Review qualifying life event page. Selecting Approve or Reject changes the request status.