If an employee has a qualifying life event (QLE), this will make them eligible to update their benefit elections. In such a scenario, the employee will submit a QLE request for approval.
This article shows how clients can review requests for Qualifying Life Events that have been submitted by employees.
✅ Step 1 - Go to Organization Settings Icon > Benefits Tab
To review requests for QLE, go to the Organization Settings icon and select Benefits tab.
Click on Benefits Admin.
✅ Step 2 - Select Special Enrollment Period Requests
Select Special Enrollment Period Requests. Clients can now review all QLE requests made by employees.
✅ Step 3 - Review the employee request
Select the employee whose request status is Pending and click on Review
✅ Step 4 - Approve/ Reject the request
Clients can view the request details and approve or reject the request.
If the client rejects the request, the system will prompt them to provide a reason for the rejection. The reason provided will be shared with the employee.