The Deel Expense Card allows employees to make business-related purchases directly from their employer-funded expense balance. This eliminates the need for out-of-pocket spending and reimbursement requests.
This article explains how clients can set up the Deel Expense card.
In this article
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Before you begin
To successfully set up the Deel Expense card you'll need to have an organization admin role on Deel.
We also recommend checking out our article on How the Deel Expense Card works.
Step 1. Enable Expense cards
1. Go to Payroll > Expense Card.
2. Click Enable Expense Cards and define the spending policies.
3. Assign cards to employees based on expense limits.
Step 2. Fund employee expense account balances
1. Navigate to Expense Balances.
2. Allocate funds to specific employees for card usage.
Step 3. Monitor Transactions & Manage cards
1. Under the Overview tab: Track budgets, approvals, and spending insights, and add funds if needed.
2. Under the Cards tab: View card activity, issue new cards, adjust budgets, or freeze/cancel cards.
Step 4. Top up balance and withdraw funds
1. Go to Expense Card tab and click Top-up balance under Expense Card Balance.
2. You’ll be redirected to EOR Expense Card under Billing & Payments.
3. Enter the amount you want to fund and generate a funding statement.
4. Complete the payment, and once processed, your balance will be updated.
Step 5. Withdraw funds
1. Go to Organisation Settings > Billing & Payments > EOR Expense Card.
2. Click Withdraw and select a withdrawal method.
3. Enter the amount and confirm the withdrawal.
Once processed, the funds will be transferred to your selected method.
Frequently asked questions (FAQs)
[ACCORDION] How do I issue a Deel Expense Card to my employees?
To enable an Expense Card for your employees, go to Expense Card > Cards and click Issue Card. Employees will then need to request a card from their Deel app by submitting proof of address and completing verification. Once approved, they will receive a virtual card linked to their available balance.
[ACCORDION] Can I set spending limits for employees?
Yes, you can allocate specific amounts to each employee. Transactions exceeding their assigned balance will be declined.
[ACCORDION] How do I top up the Expense Card balance?
Go to Expense Card > Overview and click Top-up balance. This will redirect you to Billing & Payments > EOR Expense Card, where you can enter the amount and generate a funding statement. Once the payment is processed, the balance will be updated.
[ACCORDION] Can I withdraw unused funds from the Expense Card balance?
Yes, you can withdraw funds under Organisation Settings > Billing & Payments > EOR Expense Card. Click Withdraw, select a method, and initiate the withdrawal.
[ACCORDION] Are there any fees associated with the Expense Card?
There is no fee for creating a virtual card. Payments made in USD have no transaction fees. A 1.5% fee applies for non-USD transactions.
[ACCORDION] Can I revoke or freeze an employee's card?
Yes, you can freeze or cancel an employee’s card at any time. Navigate to Expense > Expense Card, select the employee(s), and choose Freeze Card or Cancel Card.
[ACCORDION] How does Deel handle disputed transactions or fraud cases?
If a transaction is disputed or appears fraudulent, please contact Deel Support, and we will raise a dispute. For unauthorized transactions, immediately freeze or cancel the card and move any remaining funds. Disputes must be filed within 120 days of the transaction date.
[ACCORDION] Where can I find invoices for Expense Card transactions?
Invoices can be found under Organisation Settings > Billing & Payments > EOR Expense Card.
[ACCORDION] Is there a physical card option for my employees?
The physical Deel Expense Card is not supported at the moment, but it’s coming very soon!