Deel's Managed HR service provides clients with day-to-day HR support for managing their employees, ensuring compliance across relevant jurisdictions. Once activated, clients can raise requests to the Deel HR Business Partner and track them on the Ask HRBP page.
Before you begin
Note: You must be a Deel client admin with permission to manage services in Deel.
How to activate Managed HR services
You can activate Managed HR yourself, immediately, from your Deel platform.
Step 1: Open Managed HR and select Add country
- Go to the Managed HR feature under the Help section.
- Select Add country.
Step 2: Select the countries
- Select the countries you want to include from the list.
Step 3: Select the plan and service start date
- Select the plan you want: Essentials or Premium.
- Add the Service start date.
Step 4: Preview the invoice and accept the Managed HR T&Cs
- Preview the invoice and read and accept the Managed HR T&Cs.
- Then click Enable.
Once you complete these steps, Managed HR is successfully activated for the selected countries.
Frequently asked questions
[ACCORDION]What happens after Managed HR is activated?
Your assigned HR Business Partner will appear on the Managed HR page, and you can start submitting requests immediately via the Ask HRBP page.
[ACCORDION]Is there a limit to the number of countries I can enable?
No. You can enable Managed HR in all supported countries where your organization operates. Add additional countries at any time by following Step 1
[/ACCORDION]
Troubleshooting
| Problem | Did you try? | How to fix |
|---|---|---|
| Managed HR option is missing under the Help section | Confirming your admin permissions and refreshing the page | Your account may not have access. Contact your Deel administrator to enable Managed HR for your organization. |
| A country is not listed in the Add country screen | Using the search bar to find the country | If the country doesn't appear after searching, Managed HR may not be available there. Contact Deel Support to confirm. |