Overview
This article explains how Deel partners can access and use the Partner Portal to manage referrals, track client and contract activity, and monitor key metrics. The Portal is available to approved Deel partners — including resellers, referral partners, and accounting firms — and supports three types of client relationships: Referral, Child organization, and Partner organization.
Before you begin
You must be:
- An approved Deel partner with Partner Portal access enabled by the Deel Partnerships team
- Logged in to your Deel account with the organization that has Partner Portal access
Getting started with the Partner Portal
Step 1 – Access the Partner Portal
- Select your profile avatar in the upper-right corner of the top navigation bar to open the account menu.
- Select Partner Portal from the menu.
Step 2 – Navigate the Portal features
- Submit referrals and create child organizations directly from the Portal.
- Track referrals, revenue, and partner and child organization data — revenue figures update roughly once every 24 hours.
- Book meetings with your partner manager and access support tools and feedback forms.
Step 3 – Choose the correct relationship type for each client
- Use Referral when introducing a potential client and allowing Deel to handle onboarding and account management. Available to referral and revenue share partners.
- Use Child organization when creating a standalone client account with full visibility and control under a white-label structure. Available to white-label resellers.
- Use Partner organization when supporting an existing Deel customer who grants your team limited access via the Portal. Ideal for accounting firms and resellers.
Step 4 – Return to your main Deel account
Use the same profile avatar menu to return from the Partner Portal to your main Deel account.
- Select your profile avatar in the upper-right corner of the top navigation bar to open the account menu.
- Select Client App from the menu.
Expected result: The Home dashboard for your main organization loads.
Frequently asked questions
How are partner referral rewards determined?
Rewards are defined on a case-by-case basis as part of your partnership contract with Deel. Contact your Deel representative for questions about eligibility or agreement terms.
What is the difference between a Child organization and a Partner organization?
A Child organization is created through the Portal and inherits your white-label settings — your team has full administrative access by default. A Partner organization is an existing Deel customer that grants your team limited access; visibility and permissions are determined by what the client provides.
How current is the revenue data in the Portal?
Revenue figures update about once a day, so a recent change may take up to 24 hours to appear. Referral and client status updates are not affected by this delay.
Who do I contact if I have questions?
Your dedicated Deel Partnership Manager is listed on your dashboard home page. You can email them, call, or select Book a call to schedule time directly from the dashboard. If you don't see a Partnership Manager listed, contact Deel Support to confirm your partner account is set up correctly.
Troubleshooting
| Problem | Did you try? | How to fix |
|---|---|---|
| Partner Portal option is not visible in the account menu | Confirming your partnership with Deel has been approved and access enabled | Contact your Deel representative to request that Partner Portal access be enabled for your organization. |
| The account menu does not open | Selecting your profile avatar in the upper-right corner of the top navigation bar | Select the profile avatar again and ensure you do not select another top-bar icon. |
| Client App option is not listed | Checking the account menu for the Client App option | If Client App is absent, contact your organization administrator to confirm your workspace access. |
| The dashboard does not update after switching | Waiting briefly after selecting Partner Portal or Client App | Check that the Home dashboard reflects your selected option before continuing. |
| Revenue figures look out of date | Waiting up to 24 hours | Revenue updates about once a day, so a delay of up to a day is expected. Contact Deel Support if data is still missing after 24 hours. |
| Cannot submit a referral through the Portal | Confirming you are using a Referral or Revenue share partner account | Verify your partner type with your Deel representative — referral submission is only available to referral and revenue share partners. |
| Partnership Manager is not visible on the dashboard home page | Refreshing the page and checking the home page | Contact Deel Support to confirm your partner account setup and get connected with a Partnership Manager. |