SAP Concur integration guide

Deel can connect to and sync data with SAP Concur using the dedicated integration. This article explains how to configure Deel and SAP Concur so that you can sync data between them.

In this article

Here’s what you’ll find in this article:

• Before you begin
• Step 1. Connect the integration
• Step 2. Configure the integration
• Step 3. Sync data
• Additional settings
• SAP Concur integration reference

Before you begin

To successfully set up the SAP Concur integration, you’ll need:

• A user with an admin role on Deel
• A user with an admin role on SAP Concur

We recommend checking the SAP Concur integration reference to understand the features and limitations of the integration before starting to follow this guide.

Step 1. Connect the integration

In this section, we’ll guide you through how to connect Deel to SAP Concur.

To connect to SAP Concur:

1. In Deel, go to More > Apps and search for SAP Concur.

2. On the SAP Concur integration page, click Connect SAP Concur.

3. From the side panel that appears, copy your authentication token and click Authenticate in SAP to be redirected to your SAP account.

4. In your SAP Concur account, locate the Deel app and click Connect.

5. Review and agree to the terms and conditions to proceed.

6. In the Deel popup modal, paste the authentication token you copied earlier and click Connect.

7. Return to your Deel account and close the side panel on the SAP Concur integration page.

The integration is now connected and ready to be configured.

Step 2. Configure the integration

In this section, we’ll guide you through configuring the integration so that data can sync successfully.

After connecting SAP Concur, you can configure it by enabling and setting up the expense management sync plugins. These plugins determine how expense data flows based on your worker types:

• Global Payroll (GP)
• Independent Contractor (IC)
• Professional Employer Organization (PEO)

Set up the Global Payroll expenses sync

The Global payroll expenses sync automatically processes and syncs expenses for Global Payroll workers from SAP Concur to Deel.

To set up the Global Payroll expenses sync:

1. From the SAP Concur integration page, go to the Plugins and settings tab.
2. On the Global Payroll expenses sync plugin, click Manage.

3. On the Global Payroll expenses sync side panel, click Sync expenses.
4. On the Policy Filter step, choose at least one policy. 

Only expenses under the selected policies will sync, allowing you to control which transactions are included.

5. On the Set Action step, select how the data should be processed and map field categories between SAP Concur and Deel.

6. On the Review step, verify your configuration settings and click Confirm to complete setup.

The plugin is configured and Global Payroll expenses will begin syncing.

Sync settings

If you enable automatic syncing, expenses will sync from SAP Concur to Deel every 24 hours. If you prefer to sync manually instead, see sync data.

Set up the IC and PEO expenses syncs

The setup steps for the IC expenses sync and PEO expenses sync plugins are the same as those for the Global Payroll expenses sync. Repeat these steps to configure each plugin according to your specific worker types.

Step 3. Sync data

Automatic syncs occur daily, one way from SAP Concur to Deel, but you can manually trigger a sync:

• If you’ve made important changes and need them to sync immediately
• If you notice missing data or errors, that suggest that the last sync didn’t complete correctly

To sync data, go to the SAP Concur integration page and click Sync SAP Concur. 

Recent changes in employee data will be synced from SAP Concur to Deel.

Additional settings

In this section, we’ll guide you through any additional configuration that goes beyond the basic setup and usage.

Monitor activity in the Event Logs tab

The Event Logs tab provides a detailed record of all activity related to your SAP Concur integration. It helps you track configuration changes, review sync history, and troubleshoot errors.

To access the Event Logs:

1. From the SAP Concur integration page, click the Event Logs tab.
2. Use the filters to narrow logs by status type or date range.
3. Click the ellipsis (three dots) on a log entry to view full details in the side panel.

SAP Concur integration reference

This section provides information about the integration's capabilities and limitations. You can use it to understand whether the integration can sync the data you need to sync.

Supported contract type

The SAP Concur integration supports the following contract types:

• Global payroll (GP)
• Independent contractor (IC)
• Professional employer organization (PEO)

Supported sync entities

The SAP Concur integration supports the sync of the following entities:

• Expense items (from fully approved expense reports)
• Attachments (such as expense receipts)

Mapping category fields

The SAP Concur integration supports the sync of the following fields: