This article explains how EOR and PEO employees can request Time Off (PTO) days from their clients.
Clients will review all time off requests and confirm or deny the request, with additional optional feedback.
The employee's PTO entitlement depends on local legal requirements and their employment agreement.
In some jurisdictions the employees are required to submit additional documentation to Deel or to third parties for certain leaves, including sick leave.
In this article:
How to edit a time off request
PTO Leave Types
Deel supports different leave types. The employees can see their annual time off entitlement from the Time Off tab on their employee account, and also how many days they have used so far in the current year.
Vacation: is employees' annual PTO (Paid Time Off). Employees can also review the statutory vacation policies for their country when logged into their account in the FAQ section.
Sick leave: is for illness that renders employees unable to work. In some jurisdictions, there are additional documentation requirements. Employees should review their local requirements carefully in the FAQ on their account.
Regional / Public holidays: are specific days in a country, state, or region when government offices, businesses, and schools are typically closed, and employees are entitled to take a day off with pay or receive special holiday pay rates if they work on those days. If employees don't see their regional holiday listed on the platform, they should select Other Leave and add a description of the holiday date they are taking.
Additional leave: these are leaves that are mandatory requirements for the employee's country based on compliance with the country's law. Whether these leaves are paid or unpaid depends on the country's rules. The employees can find out more details about their time-off policies by checking the “Time off policy details in country X”.
Other leave: is for other applicable paid and unpaid leave including carer leave, and civic responsibilities like jury duty etc.
How to Request Time Off
Employees can submit their leave requests directly in the app. Once submitted, these requests are forwarded to their manager for review and approval.
✅ Step 1 – Click on Request Time off button
Click the Request Time Off button in the Time Off and Public Holidays section on your Homepage.
Employees can also access the Time Off section by selecting the upper Workspace icon and then the Time Off tab. Click on the Request Time off button.
✅ Step 2 – Enter request details
In the Time Off tab, employees can view their Time Off Balances on the right. They should enter the type of PTO request and the dates, and provide additional details if necessary.
If requesting a long-term leave, they may enter an estimated return date.
Note that they will be asked to update the return date as the time approaches.
Additionally, they will need to enter the percentage of time they will be available during the selected period of long-term leave.
Deel automatically recognizes weekends and public holidays, and these days will not be deducted from the leave balance. Then click Request.
If local jurisdiction permits it, employees can also request half-day time off on the platform by toggling this option.
✅ Step 3 – Wait for manager approval
A notification will be sent to the manager about the time off request.
Employees will receive an email when their request has been approved. They can review and track their leave requests from the Time Off tab at any time and also review their remaining leave balances.
Employees can track the status of their time off request, in the Request section in the homepage.
How to change a time off request
If employees need to amend or cancel a time-off request, they can do so directly from the Deel platform.
✅ Step 1 – Open your time off page
From the home page, scroll down and click on "View all" in the Time Off and Public Holidays section.
Employees can also access the Time Off section by selecting the upper Workspace icon and then the Time Off tab.
✅ Step 2 – Click Edit to make changes to your request
Select the time off request that needs to be amended. Employees can modify the start and end date of their request and add a description.
They can also cancel the leave request.
Click Request after making the changes.
FAQs
[ACCORDION] What happens if a time off request spans over a weekend?
No, the system will only take time off for working business days.
Deel automatically recognizes weekends and public holidays, and these days will not be deducted from the leave balance.
[ACCORDION] Do the employees need to make a time off request for public holidays?
No, the system will automatically recognize local holidays. If the requested leave dates include a public holiday, that date(s) will not be deducted from the time off allowance.
Employees can review upcoming public holidays from the Time Off and Public Holidays section on the Homepage or on the Time Off tab under the Workspace icon.
[ACCORDION] How can employees request paternity or maternity leave?
Employees can head over to the Time Off page and request time off. In the type of time off, select maternity or paternity leave depending on the country. Confirm leave details and attach the required documents to request time off.
Video Walkthrough
[ACCORDION] What if an employee does not have a standard Monday - Friday work schedule?
The employee's assigned time-off requests will be aligned with their designated work schedule, provided that they have been assigned a customized work schedule by their system administrator or HR team.
If not, the time-off system will default to the standard work week observed in the country where the employee is employed.
[ACCORDION] Can employees request partial(hourly) time off ?
If the employee's time off policy has provisions for partial leaves, then they can request partial or hourly time off on the platform by toggling this option.
[ACCORDION] Can time off be edited after it has been approved?
Yes, employees can modify any future-dated leave requests even after they have been approved.
They can also edit past time off requests, and the changes will be sent to their manager for approval with an 'Updated' note.
[ACCORDION] Can an employee have a negative leave balance?
Yes, it is possible with the employee's manager's approval.
Approved leave requests in excess of the available PTO balance will take the employee into a negative leave balance.
The manager can see when a leave request will take the employee beyond their available allowance and can still approve it.
However, a negative leave balance may result in an adjustment of final pay in the event of termination or resignation.
Please let the manager know if the employee wants to take leave in excess of the available PTO balance.
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