Request A1/Certificate of Coverage (COC) certificates directly from Deel. The self-serve flow handles entity setup, Power of Attorney, and billing end-to-end with no ops involvement required.
Eligibility & Requirements
⚠️ Important: A1/COC certificates are available for full-time Direct Employees only. Contractors and EOR workers cannot request these certificates.
Who can request
- Your organization (via account admin or authorized billing contact)
- Full-time direct employees assigned to your entity
Cost
A1/COC certificates incur costs for both entity setup and per-certificate fees. For specific pricing details, contact your Deel account manager.
📌 Important: The first request for an entity includes a separate entity subscription fee (billed annually and non-cancellable mid-term). Subsequent requests generate per-certificate fees only. After 12 months, you will need to renew the entity subscription on your next request.
How to Request A1/COC Certificates
Step 1: Go to Start New Services
- Log into your Deel account as a client/account admin.
- Navigate to Immigration.
- Click the Start New Services.
- Select Certificate of Coverage.
Step 2: Select your entity
- Choose the entity requesting the certificates:
- Active - already subscribed (shows activation date)
- Setup Required - first-time request (triggers entity subscription in the next steps)
- If you see No entities, create an entity first before proceeding.
Step 3: Select country
- Choose the country where your employees will be working
- Country availability depends on bilateral social security agreements
Step 4: Complete Power of Attorney (POA)
First-time (new country):
- The POA form opens with country-specific fields
- Pre-filled fields: Company Name, Address, VAT ID, Registration Date (pulled from your entity data)
- Fill in remaining fields
- E-sign the form using Deel's secure signing component. You must sign before proceeding
- POA is stored and valid for this entity + country combination
Returning (already submitted POA for this entity + country):
- You'll see an option to Reuse Existing Form or create a new submission
- If you select Reuse Existing Form:
- All fields are pre-filled from your previous submission
- No need to sign again (signature reuse is automatic)
- Proceed directly to the next step
- If you select Create New Submission:
- Edit any field if needed
- Re-sign the form
- Proceed to the next step
Italy: Your POA is valid for 12 months. Deel sends a renewal reminder before expiry.
Step 5: Select employees & confirm
- Select full-time direct employees from your entity.
- Contractors appear greyed out with a note explaining ineligibility.
- Review your request and associated costs.
- Acknowledge the terms and click Confirm.
Cases are created in the background. Invoices are generated and sent to your billing contact.
After You Submit
Once your request is confirmed:
- Cases are created - one per employee per certificate type
- Invoices are sent - to your billing contact
- Employees receive notifications - they can view certificate status in their Deel profile
- Certificates are processed - processed through our partner network (timeline varies by country)
Frequently Asked Questions
Can I update the POA if our company representative changes?
Contact your Deel Customer Success team to discuss POA update options.
What if an employee is no longer eligible?
Full-time status is confirmed at request time. If employment status changes later, contact your CSM for next steps.
Can I cancel my entity subscription mid-term?
The entity subscription commitment is non-cancellable mid-term. If you have questions about your account, contact support.
How long does certificate processing take?
Processing times vary by country and jurisdiction. Your CSM will provide a timeline specific to your request.
What countries support A1/COC certificates?
Supported countries are displayed in your Deel account immigration dashboard. Availability is based on bilateral social security agreements.
Can contractors request A1/COC certificates?
No, A1/COC certificates are only available for full-time direct employees. Contractors are ineligible and will appear greyed out in the employee selection step.
Can I request certificates for multiple countries in one submission?
No, all employees in a single request must be assigned to the same country. To request certificates for employees in different countries, submit separate requests.
What happens if I don't pay my invoice?
Cases remain open until invoices are paid. Your certificates will not be processed until payment is received.