This article explains how clients can create orders for their workers in Deel IT.
Manager clients with Deel IT permissions can create orders for contractors, employees, and even workers without contracts who aren't onboarded on the Deel platform.
In this article
About the Orders tab
The Orders tab provides full visibility into clients' organizations' orders, allowing them to track their status in real time.
By default, the tab displays a list of all orders, with the option to filter by country and status:
- Processing: The order has been successfully created.
- Ready to Ship: The order is prepared and ready in the warehouse.
- Shipped: The order is with the courier and on its way.
- Completed: The order has been delivered.
- Canceled: The order has been canceled.
Creating Orders in Deel IT
- From the homepage, click the More icon, select Equipment, and click the Orders tab
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Click on the Create Order button to start the order creation process
In the pop-up modal, select the worker the order is being made for.
If the order is for a contractless team member, make sure that their profile page includes all necessary personal information.
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Review the Create Order page details and configure your device.
The order page will display a list of available devices for the selected worker's country, along with prices and availability (for purchase or rent).
Use the View Options button on each device to see more details and configure the device to your preferences.
Device Preconfiguration
When configuring an eligible device (laptop, tablet, or mobile), you'll see a mandatory toggle asking whether device preconfiguration applies to your order:
| Option | When to select |
|---|---|
| Yes - Your organization has been preconfigured | Your organization's device settings will be applied to this device. A configuration fee may apply. Select this if you previously set up worker seats in Deel IT Settings. |
| No -Your organization has not been preconfigured | The device will ship without preconfiguration. No configuration fee will be charged. Select this if this is your first device order or seats haven't been configured yet. |
- Why this matters - Choosing correctly ensures devices arrive ready to use, prevents warehouse rework, and maintains accurate pricing. If you select the wrong option, the device may ship without the expected setup.
- What if the toggle is unavailable? If the Yes option is grayed out, your organization hasn't completed device preconfiguration setup yet. Contact your IT Admin to configure workers in Deel IT Settings before placing orders with preconfiguration enabled.
The payment breakdown will be shown right before the Add to Basket button. The price updates based on your preconfiguration selection.
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Review the basket and confirm the order
Clear the basket, delete items or view the total price, and use the Checkout Now button to proceed to the final review page.
On the checkout page, review or edit delivery details like the shipping address and delivery fee. It will also be displayed if the worker's assigned budget has been exceeded.
Once everything is set, click the Place Order button to complete the process.
Frequently Asked Questions
The country multiplier adjusts prices based on the country selected. Prices are listed in USD, so depending on the country, the multiplier converts the cost accordingly.
No, a contractless team member (person without a contract) does not need a Deel invite for Deel IT orders. But in order for the sync to work, the worker's profile page must include:
- First and Last name
- Group
- Country of Residence
- Email address
This is a new mandatory step to prevent warehouse rework and ensure accurate pricing. It appears during device configuration for all eligible devices (laptops, tablets, mobiles). Accessories and other items are not affected.
If you select incorrectly, your device may ship without the expected configuration. You can amend or cancel your order before it's processed. Contact your IT Admin or Deel support for help updating your order.
Once an order is confirmed, preconfiguration status is locked. For future orders, make sure to select the correct option before finalizing checkout. If you need to change a confirmed order, contact Deel support.
The configuration fee (if applicable for your organization) is displayed in the device configuration drawer before you add the device to your basket. The price updates automatically based on your Yes/No selection, so you'll always see the accurate total before checkout.
For more FAQs, please see the Frequently Asked Questions About Ordering with Deel IT article.