The Deel IT Hardware Marketplace lets you purchase laptops at retail prices directly from supplier inventories, streamlining device procurement in the US, UK, and EU. You’ll benefit from Deel IT’s lifecycle support while enjoying flexible purchasing options without the standard 25% store fee.
Clients with registered legal entities in the US, UK, or EU can use Deel IT Hardware Marketplace to:
- Procure devices quickly in the US, UK, or EU
- Combine Marketplace and Deel IT catalog purchases in one system
- Access retail pricing without Deel IT's 25% store markup
This article explains when and how to use the Marketplace, how to approve devices, and how to place and track your orders through Deel IT.
In this article
- Before you begin
- Step 1. Browse Marketplace Devices in the Deel IT Catalog
- Step 2. Approve Marketplace Devices in IT Policies
- Step 3. Create an Order Using the Marketplace
- Frequently Asked Questions
Before you begin
To successfully follow this guide, you’ll need a user with an admin role on Deel.
Deel IT Catalog vs. Hardware Marketplace
| Feature | Deel IT Catalog | Marketplace |
| Guaranteed 10-Day SLA | ✅ | ❌ |
| Device Preconfiguration | ✅ | ✅ |
| Global Availability | ✅ (120+ countries) | ❌ (US, UK, EU only) |
| Retail Pricing (No Store Fee) | ❌ | ✅ |
| Guaranteed Stock | ✅ | ❌ |
| Service Add-Ons Required | ✅ | ✅ |
Step 1. Browse Marketplace devices in the Deel IT Catalog
1. On Deel, go to IT > Catalog and search for TD Synnex.
This will show all Marketplace devices available through Deel's supplier network.
2. You can filter your results by:
- Country: US, UK, or EU
- Category: Laptops or other device types
Step 2. Approve Marketplace devices in IT Policies
1. Go to Organization Settings > Deel IT Settings.
2. Navigate to IT Policy and select the relevant IT policy for your team.
3. On the Products tab within the policy, add Marketplace devices to your approved list.
These devices will appear for eligible workers in the catalog.
Step 3. Create an order Using the Marketplace
1. Go to Catalog > Create Order and choose the worker you’re ordering for.
2. Filter for Marketplace devices by:
- Location - US, UK, or EU
- Specific categories (e.g., laptops)
3. Select a Marketplace device, click Add to Basket and go through the checkout flow.
4. Choose one of the following service package add-ons to complete the order:
- Standard & Loaner Package
- Standard Service Package
- Device Lifecycle Management (DLM)
- Device Lifecycle Management Plus (DLM Plus)
Go to Shipments > Shipment Details for order tracking links.
Workers will also receive shipment tracking via email.
Frequently asked questions (FAQs)
[ACCORDION] Can workers order Marketplace devices directly?
Yes, but only after the device is approved in the IT Policy settings.
[ACCORDION] Is stock guaranteed?
No. Marketplace stock depends on supplier availability. Use the core Deel IT catalog for guaranteed stock and 10-day SLA.
[ACCORDION] What services are required with a Marketplace order?
You must include at least one service package (e.g., DLM, Standard & Loaner).
[ACCORDION] Why is an entity required in the US, UK, or EU?
Marketplace suppliers require a local legal entity to process and fulfill orders.
[ACCORDION] Who handles billing?
Deel bills you directly, there’s no need for separate transactions with the supplier.
[ACCORDION] Can I configure devices before shipment?
Yes, preconfiguration is supported.