About Deel IT Billing

Deel IT billing is categorized into two main mechanisms: Global Platform Services and Localized Physical Services. The entity that bills you (and the currency used) depends on the nature of the service provided.

Invoice timing: Invoices are issued on the first working day of each month and are payable within 30 days.

Consolidation: Invoices can be consolidated into a single-currency statement (e.g., USD) and paid to Deel, Inc., if preferred.

Invoice statements are generated when customers complete the payment flow and receive a unique Deel reference. Any payment processing fees apply based on the payment method selected during that flow.

Payment: Deel invoice statements can be paid in a variety of currencies, regardless of the currency shown on the original invoice.

For more information on how to make an invoice payment and supported payment methods, see:

Which Deel Entity Will Bill You

The Deel entity issuing the invoice depends on whether the charge relates to a digital platform service or a physical good/service.

Global Platform Services (Billed by Deel Inc.)

The following services are always billed by Deel Inc. (USA):

SaaS & Software: SaaS fees, App resale, Storefront fees
DLM and service bundles: Provided globally rather than locally
IT Management: IT Seats, MDM (Mobile Device Management), Identity, Endpoint Protection
Platform Fees: JC Platform fees, IT Service Desk, BYOD Activation, Store & Reuse fees
Data & Clearance: Device Clearance, Certified Data Erasure

Localized Physical Services (Billed by Local Entities)

Any service involving physical logistics, equipment, or hands-on support is billed locally to match the region where the service occurred.

Examples include:

Hardware (purchase, rental, repairs)
Configuration fees
Express shipping
Replacement items (e.g., missing accessories)

Billing by region:

USA: Hofy Inc. (USD)
EFTA / EU / EEA: Deel IT BV (Netherlands) (EUR)
UK & Rest of World: Deel IT Ltd (United Kingdom) (GBP)

Who Gets Billed (Customer Entity)

Platform & Software

(SaaS, MDM, IT Seats)

Billed by: Deel Inc. (USA)
Billed to: Your US-mapped entity or your default entity

Deel Inc. always issues these charges. The system selects the customer entity mapped to the US region. If no US entity is mapped, the charge is billed to your default entity.

Physical Goods

(Laptops, Repairs, Shipping)

Billed by: Local Deel entity (Hofy Inc., Deel IT BV, or Deel IT Ltd)
Billed to: Your entity mapped to the end user’s country

These charges are billed to the customer entity designated for the end user’s country.

Example:
If a laptop is shipped to a worker in Germany, the charge is billed to your German entity, or to the entity assigned to cover the EFTA region.

Default Entity Rules

Platform Charges
Because Deel Inc. always bills platform charges, the system looks for the entity mapped to the US region. If none is mapped, the charge is billed to your default entity.

Physical Charges
You may specify one customer entity per country. If you do not have a local entity in a specific country, charges roll up to the entity assigned to cover that wider region (e.g., assigning a German entity to cover all EFTA countries).

Summary of Charges

Platform Charges

Includes: SaaS, MDM, IT Seats, Platform Fees, DLM

Billed from: Deel Inc. (USA)
Billed to: Entity mapped to the US region or your default entity

Equipment & Logistics

Includes: Equipment purchase or rental, repairs, shipping, pre-configuration

Billed from: Local entity (Hofy Inc., Deel IT BV, or Deel IT Ltd)
Billed to: Entity mapped to the end user’s country or your default entity

Example:
If your default entity is in the US and you also have a Netherlands entity, and Germany is not assigned to the Netherlands entity, the charge will be billed to your US entity.

Device Clearance / Buyback

Billed from: Deel Inc. (USA)
Billed to: Entity mapped to the US region or your default entity

Note

While most physical logistics are billed locally, Device Clearance and Certified Data Erasure are categorized as global services and billed by Deel Inc.

Payment Currency

Customers may pay grouped invoice statements in the currency of their choice.

To pay the exact USD amount shown on the platform, the statement must be paid in USD.

Frequently Asked Questions

[ACCORDION] When does Deel IT start charging for leased equipment?

Rental charges begin on the date the equipment is delivered to the worker.

The charge will appear on the next monthly invoice issued on the first working day of the following month.

[ACCORDION] When are Deel IT invoices issued and due?

Invoices are issued on the first working day of each month and are typically payable within 30 days, unless otherwise specified in your signed service order.

Late payments may result in service follow-up and potential suspension.

[ACCORDION] How does Deel determine which of our entities is billed?

The billed customer entity depends on:

The type of charge (platform vs. physical)
The region of the end user
Your entity mapping configuration

Platform services are billed to your US-mapped entity (or your default entity if none is mapped).
Physical goods are billed to the entity assigned to the end user’s country (or roll up to your regional/default entity if none is specified).

[ACCORDION] Can we change which of our subsidiaries receives invoices?

Yes. Organizations with multiple entities can assign specific countries to specific billing entities.

To add or update a billing entity:

Go to Organization Settings > Entities
Add the new entity with the required details
Notify your Deel IT Customer Success Manager of the desired country mapping

Each country can be associated with only one billing entity at a time.

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