To activate Deel PEO for your entity, you'll need to complete a short entity verification process - also known as Customer Due Diligence (CDD). This article explains what information you'll be asked to provide, including extra questions for certain "at-risk" industries, so you can prepare in advance.
Important: The verification form must be completed directly by an authorized representative of your company - someone with authority to confirm the entity's ownership and business details. Whoever submits the form is recorded as the verified contact for that entity.
In this Article
Information you'll need to provide
Additional CDD questions for at-risk industries
How to access the CDD form
- Add your entity in Deel.
- Complete verification when prompted, or open it later from the Entities tab or your Tasks section.
The form is completed in-platform. No third-party portals or email uploads are required.
Information you'll need to provide
Have the following ready before you start. You'll be guided through each section step by step.
- Legal entity name and country/state of incorporation
- Registration or company number
- Registered address and operating address
- Company website and LinkedIn URL
- Industry classification (SIC/NAICS code)
- Business contact number
- Ultimate Beneficial Owners with 25%+ ownership: full name, nationality, date of birth, and ownership percentage
- Directors and controlling persons: full name and role
- A brief description of your products or services
- A description of the work your contractors or employees will perform through Deel
- Estimated number of workers and expected monthly payment volumes
Additional CDD questions for at-risk industries
If your business operates in one of the industries below, the form asks a small number of additional questions as part of the standard CDD process. If your business doesn't operate in any of these industries, no additional questions are required.
[ACCORDION]Cryptocurrency
- Is your business registered or licensed with a relevant regulatory authority for its crypto-related activities (for example, as a Virtual Asset Service Provider)? If yes, provide the licensing jurisdiction(s), registration number(s), and a copy of your license. If no, explain why your activity isn't subject to licensing.
- What type of cryptocurrency activity does your business perform? Each type comes with its own follow-up questions:
- Cryptocurrency exchange (centralized or decentralized) - provide your AML policy.
- Crypto mining - describe your source of funds for mining operations and equipment, confirm whether you mine for your own profit, and explain how mined assets are sold or exchanged.
- Crypto wallet services (custodial or non-custodial) - provide your AML policy.
- Blockchain or protocol development - describe the blockchain or protocol you're developing.
- Crypto trading - describe your source of funds and confirm whether your activities are registered with a regulatory authority.
- Crypto payment processing - provide your AML policy.
- Token issuance or ICO services - describe the purpose of the issuance, confirm the token type, and provide your whitepaper and AML policy.
- Staking-as-a-service or validator operations - describe your services, explain how you prevent sanctioned entities from benefiting, and confirm whether you custody client funds.
- NFT marketplace or services - provide your AML policy and confirm whether you process payments or hold user funds.
- Other - describe your cryptocurrency-related activities in detail.
[ACCORDION] Healthcare
- Are you compliant with healthcare regulations in all jurisdictions where you operate (for example, HIPAA in the U.S. or GDPR in the EU)?
- What type of healthcare services does your business provide (for example, hospitals, clinics, telemedicine, home care, medical device manufacturing)?
- Do you hold valid, current, and verifiable licenses for your healthcare services? If yes, upload them.
- What qualifications are required of the doctors or specialists you engage?
[ACCORDION] Non-profit
- What is the purpose or mission of your non-profit?
- Is your non-profit incorporated in the US? If yes, provide your latest Form 990 and confirmation of tax-exempt status. If no, provide your tax status documentation, a register of key individuals, your latest transparency report, and your main sources of donations.
- Is your non-profit a DAO foundation? If yes, briefly explain your governance and decision-making structure.
- Please provide your compliance/AML program.
- Has your non-profit ever been involved in legal action? If yes, briefly explain what happened and the outcome.
[ACCORDION] Gambling
- Please provide all valid licenses or permits held by your company.
- Has your company or its principals ever had a license revoked, suspended, or denied?
- What type of gambling-related activity does your business carry out?
- Gambling/online gambling operator - provide your AML program, KYC procedure, and the countries you serve, plus how you exclude prohibited countries.
- Gambling platform, technology provider, or B2B aggregator - describe your specific services, how you verify client licensing, and the countries you serve.
- Sweepstakes casino - provide your AML program and KYC procedure, explain how you exclude banned states or countries, and describe your alternative entry methods.
- Other - please specify.
[ACCORDION] Hedge fund / investment firm
- Please provide your company's relevant licenses or registrations.
- What types of assets or instruments does the fund primarily invest in (for example, real estate, cryptocurrency, commodities, derivatives)?
- Please provide your subscription agreement, private placement memorandum, investment management agreement, and fund administrator agreement.
- Is your fund administrator responsible for compliance/AML? If no, provide your own AML/compliance program.
- Please provide your latest financial statements and/or performance report.
[ACCORDION] Real estate
- Are you a real estate agent/realtor, or a professional home buyer?
- Real estate agent/realtor - upload your license.
- Professional home buyer - confirm whether you hold a license (upload it if so), describe your source of funds for buying properties, and list the countries where you buy or sell.
[ACCORDION] Alcoholic beverages
- Please share any licenses or permits you hold to operate in the alcohol industry.
- What are your main channels of distribution?
- Please share your policy for complying with local requirements (for example, age restrictions, distribution limits, health warnings).
- Please share your latest audited financial statements.
- Has your company ever been subject to regulatory sanctions, investigations, or penalties related to alcohol or financial crimes? If yes, briefly explain what happened and the outcome.
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What happens after you submit
Once submitted, Deel reviews your entity details. In most cases, this is completed quickly, though your Deel representative may reach out if any clarification is needed.
Important: Until verification is complete, access to Deel PEO services for that entity is pending. Existing services on your other approved entities are not affected.
Frequently Asked Questions
[ACCORDION]Who can complete the verification form?
It must be an authorized representative of your company - someone with the authority to confirm the entity's ownership and business details. Whoever submits the form becomes the verified contact for that entity.
[ACCORDION] Do I need to upload anything outside the Deel platform?
No. The form is completed entirely in-platform. You don't need to use any third-party portals or submit anything by email.
[ACCORDION] What if my business doesn't operate in any of the listed industries?
You won't be asked any additional questions - just the standard information listed above.
[ACCORDION] Can I still use Deel PEO while my entity's verification is pending?
Access to Deel PEO services for that specific entity is pending until verification is complete. Any existing services on your other, already-approved entities aren't affected.
[ACCORDION] How long does verification take?
In most cases, it's completed quickly. Your Deel representative will reach out directly if they need any clarification from you.