This article explains how Global Payroll Connect clients can complete missing data from their G2N Report uploads.

We have already mapped your G2N data to Global Payroll as a part of the Payroll Connect set-up. Any information you upload should therefore correspond to the categories we already configured for you.

But when an uploaded file contains payroll data that has not been properly configured, you can amend the item as part of the upload process.

In this article:

Manually Adding Missing Employees from G2N Upload

Add Missing Employees in bulk from G2N Upload

Adding Missing Items from G2N Upload

Troubleshooting issues with Uploading Missing Employees 

Adding Missing Employees from G2N Upload

You can add missing or new employees that appear on the G2N without leaving the file upload.

Once the G2N file has been uploaded the system, we will flag any entries that are present in your report but not in our system as an configured employee.

You will be prompted to add the missing data needed for any new direct employees.

✅ Step 1 - Click Status: Missing Information to expand view and see all flagged entries

✅ Step 2 - Select a listed entries to begin creating new hire

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✅ Step 3 - Fill in all fields marked as Required*

✅ Step 4 - Select Save to apply the changes for this new hire 

You will see the completed entries under Status: Complete

✅ Step 5 - Repeat as necessary

Expand Status: Missing Information and repeat these steps to provide missing information for each new hire until they are all complete.

✅ Step 6 - Select Continue to resume the G2N upload process

Add Missing Employees in bulk from G2N Upload

If you have more than a new employees to add, you can upload employee data via bulk import template. 

✅ Step 1 - Scroll down to the Upload File section

✅ Step 2 - Complete fields in Deel People Import Template file

You may download the sample .csv file for guidance on filling the import template.

This sample document will explain what to enter into the document fields and how to format the data for import.  

✅ Step 3 - Assign new employees to their correct group 

✅ Step 4 - Upload the completed Deel People Import Template

You will receive confirmation that all of the entries that were missing information have been matched up with the new hires you imported.  

If you expand Status: Complete, you will see all of the previously missing entries have been validated and marked Complete. 

✅ Step 5 - Select Continue to resume G2N upload process

Adding Missing G2N Items from G2N Upload

If the G2N file contains columns that aren’t present in Deel, you will be prompted to select the corresponding Deel G2N Item from the drop down menu.

Selecting the correct category ensures amounts will be correctly allocated in your reports.

After the G2N file has processed, you will receive a prompt to map any outstanding G2N items from the file to Deel G2N items. 

✅ Step 1 - Click Status:Unmatched to view unmatched G2N items 

✅ Step 2 - Select matching Deel G2N Item

The Deel G2N Item dropdown menu will contain a list of potential matches from the list of G2N items already present in your entities. Select the matching item from the list.  

If there are no matches in the list, you can create a new item from within the Deel G2N Item dropdown menu by selecting Add Item.

✅ Step 3 - Select Add Item to create a new Deel G2N Item if needed

Enter a Category, Sub Category, and Unit of Measure for the new item. 

Please contact us if you cannot find an appropriate option in the dropdown list. We can work with you to futher customize the category and sub-category options.

✅ Step 4 - Repeat these steps to match all outstanding G2N items

Error Uploading Missing Employees 

If the people import upload fails, you will receive an error notice.

To aid in troubleshooting, a csv with Errors file will be available to download and review. 

✅ Step 1 - Select Export CSV with Errors to download 

✅ Step 2 - Review the Errors Column

The error file will contain an additional column explaining the error(s) line by line that contributed to the upload failure. Edit the file to resolve these issues. 

✅ Step 3 - Return to Upload CSV 

✅ Step 4 - Try to upload file

If errors are resolved, select Continue to resume G2N upload process