This article explains how clients can request to amend the Work Order Form or the Employment Agreement for an EOR employee.
Change requests allow you to legally adjust certain employment-related details like job title, salary, scope, and more.
You can also request a custom amendment that Deel will review and draft for your approval.
In this article:
How to submit a contract change request
What can and can’t be changed in an EOR contract
How to submit a contract change request
✅ Step 1 – Open an EOR employee's overview page
Select the (1) People Icon on the home page and (2) click on All People Tab
Select the Employee's name from the list.
✅ Step 2 – View employee's agreement
Select View Agreement in the Contracts/Amendments section of the employee overview page
✅ Step 3 – Request Changes
Click Request Changes to request a change or update to the employee's EOR agreement.
✅ Step 4 – Modify contract details
Some contract changes will not require an additional review and approval by Deel, while other requests will require an internal review that may take several business days.
Requesting a custom amendment will require Deel to review, draft and send applicable amendment documents for signature if needed.
Changes that require an employee signature will auto-generate the Work Order Form amendment, but will still need the employee’s signature for an amendment to the Employee Agreement.
Legal amendments need to be reviewed by our internal group.
You cannot submit additional amendment requests while an active request is still under review. Please include all your known amendment requests at one time.
Please note that certain amendments may result in an additional deposit.
✅ Step 5 – Choose Effective Date
Once all parties have signed, Deel will countersign.
The changes can go into effect immediately, on your scheduled future date backdated to a date in the past, if this is permitted according to our review of local laws in the country of employment.
You can request that contract changes become active:
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As soon as possible - amendments become active after you, your employee, and Deel sign.
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Future specified date - select a future date, but please follow these guidelines:
- Allow 5 business days for processing
- Allow 5 business days for processing
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Backdated date - You can select a date in the past for certain contract changes, such as salary increases, if this is permitted according to our review of local laws in the EOR country.
- Backdated salary changes will be processed according to a country's payroll cut off dates but be effective from the selected date in the past.
Salary changes can only apply to the current monthly payroll cycle if your country's payroll cut-off date has not passed by the time your request is processed.
If the amendment is processed after the cut-off date, it will apply for the following month's payroll cycle.
Once you have reviewed and confirmed the changes, click on Submit.
Items that can be amended in an EOR agreement:
✅ Moving start date to later date
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We can amend and backdate a signed contract's start date as long as both the current start date and the new start date are still in the future.
Examples:
- We can amend the start date from June 15th to June 3rd or vice versa so long as the amendment is made before June 3rd.
- We cannot amend the start date from June 15th to June 3rd or vice versa if the decision to do so was made after June 3rd.
If you would like to amend the start date but the new date would be a date in the past, we recommend that you add an adjustment or bonus to the employee's upcoming pay instead.
✅ Employee nationality
- This amendment request must be reviewed by Deel and will also require that the employee upload a new Proof Of Work document allowing them to work in the employment country.
✅ Job title
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For compliance reasons, we are unable to accept C-level or Founder job titles
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- C-level and founder titles may be changed to “Head Of” or “Director” to permit EOR contract services
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✅ Scope
✅ Seniority level
✅ Contract term
✅ Salary
✅ Time off
✅ Variable compensation (incentive plans)
✅ Fixed allowances
✅ Working hours
Items that can't be amended in an EOR agreement:
❌ Type of hire: Demotion from Manager > Employee
- You can not demote from Manager to Employee if the Employment Agreement has been signed by the employee, but it is possible to demote if the EA hasn’t been signed.
❌ Standard working schedule:
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We can not force full-time employees to work hours in a different time zone than their employment country.
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- For example, US employees can not work a standard working day based on Australian hours.
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❌ Decrease in salary or holiday days below the statutory minimum
- The employee must have the minimum number of holiday days and salary, as per their employment country’s national law.
- National bank and public holidays in the employment country have to be observed, but not public holidays in the client’s country.
❌ Create an ‘unlimited PTO' policy
- You can leave the time off as standard in the contract and make a direct arrangement with your employee, if you wish. However, due to compliance reasons, we need a definitive set number of PTO days on the employee’s agreement.
❌ End date
- We can't change the contract termination terms from an indefinite period to a definite period if employee has already signed their agreement
❌ Employee full legal name
- Minor typos and edits may be processed as an on-platform amendment, pending the Deel EOR group review
❌ Mentioning Deel or Client Details in Work Order Form
- The Work Order Form must be generic to the role
FAQs
[ACCORDION] Do I need to pay an additional deposit to make contract changes?
Possibly, depending on the type of amendment you are requesting.
Changes that will increase an employee’s severance payout in the event of a termination may result in an additional deposit.
Such changes include removing probation, increasing vacation days, or increasing salary.
For each EOR agreement, Deel will collect a maximum amount of two months’ deposit over the contract lifecycle, inclusive of the initial deposit when the contract was created.
We may charge the difference if there is a gap between this two-month deposit maximum and the additional amount needed for the amendment.
[ACCORDION] Why has my amendment been rejected?
Deel ensures that all requested amendments are fully compliant. If your amendment has been rejected, this may be because it is not legally compliant.
If you want to discuss more on this, please reach out to your Deel point of contact.
[ACCORDION] Will I know why an amendment request was rejected by Deel?
Yes. If we reject an amendment, we will send you an email clearly explaining the reason for the rejection.
[ACCORDION] Can I request a custom amendment?
Yes, you can request a custom amendment on the Deel platform that will be reviewed and drafted by our internal group.
We will draft and send any applicable amendment documents for signature, if needed.
[ACCORDION] What if an amendment affects payroll?
If you request an amendment that affects payroll or invoices (like a salary increase) after the cut-off date, it will only be reflected at the start of the next pay cycle.
Backdating is supported only in countries where local laws allow.
Prorated payments will be calculated and applied based on the backdated effective date.
[ACCORDION] What if the contract hasn't been signed yet?
Amendments are only required for modifying signed agreements. You don’t need an amendment to edit an agreement if the Work Order Form has not been signed.